Production Support - SQL, UNIX

Infosys is seeking Production Support - UNIX and SQL with debugging skills. This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team.

Required Qualifications:

• Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to these areas. This position may require travel in the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of Information Technology experience.
• At least 1 year experience in Unix and Shell Scripting and SQL/ RDBMS
• Work actively with team members to analyze and resolve application issues
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
• User Ticket management (Backlog review, User interface and manual prioritization)
• Planned/unplanned events - Support BCP (Business Continuity Planning), Migration, Holiday activities
• Coordinate release and post release support and handover
• Implement bug fixes, minor enhancements etc.
• Identify defects/discrepancies to identify the root cause by debugging or analyzing logs
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualification:

• Knowledge in analyzing and optimizing PL/SQL statements (stored procedures and functions)
• Experience in one of the following Scripting languages: Shell script, Perl, or Python etc.
• Experience with Sybase/DB2/ Mongo or MemSQL.
• Salesforce Support experience is good to have.
• Experience and desire to work in a Global delivery environment.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Client-provided location(s): Dallas, TX

Job ID: Infosys-139176BR

Employment Type: OTHER

Posted: 2025-09-18T18:36:35