Principal Salesforce Consultant

As a Technical Program Manager (TPM) you will lead a complex, Salesforce transformation program. This role requires strong expertise in Salesforce ecosystem (preferrable), enterprise integrations, global delivery coordination, and stakeholder management at executive levels.

Basic Qualification:

• 12+ years of IT experience with 6+ years in Salesforce program management.
• Proven success managing multi-vendor, global Salesforce delivery programs.
• Deep understanding of Salesforce architecture and integration best practices.
• Hands-on experience in Agile/Scrum/Scaled Agile (SAFe) environments.
• Excellent communication, executive reporting, and stakeholder management skills.

• Own the end-to-end program execution of a multi-cloud Salesforce implementation which has multiple integrations and AppExchange products.
• Manage multiple workstreams spanning custom development, integrations, data migration, and rollout.
• Lead Agile ceremonies across globally distributed scrum teams.
• Ensure timely sprint planning, backlog grooming, delivery reviews, and retrospectives.
• Track progress using Agile tools (Jira, Rally, etc.) and manage dependencies across teams.
• Proficient in using JIRA for managing Agile delivery-sprint planning, backlog grooming, task assignments, and tracking.
• Created and maintained dashboards and reports for monitoring sprint velocity, burn-down charts, and team performance.
• Used JIRA to coordinate cross-functional workstreams in global, multi-vendor setups.
• Worked closely with Scrum Masters and Product Owners to ensure clear story definitions, prioritization, and acceptance criteria.
• Anticipate and mitigate technical risks and blockers.
• Oversee test planning (SIT, UAT) and ensure environments, data sets, and test scripts are in place.
• Coordinate with QA teams to ensure release readiness.
• Coordinate and align deliverables across vendors in a hybrid onshore-offshore model.
• Manage time zones, cultural differences, and delivery cadences across regions.
• Ensure consistency in development standards, Release and Deployment practices, and documentation.
• Provide clear and concise program updates to Apple's business and IT executives.
• Drive executive steering committees and ensure alignment with business goals.
• Serve as the primary escalation point for delivery issues.