Principal - Organization Change Management, Infosys Consulting (Workforce Transformation Practice)
Infosys is seeking a Principal Consultant with Organization Change Management, Communications and/or Learning experience within several of our focus industries.
About the Role
Lead, design, and drive delivery of Organizational Change Management (OCM) services. The successful applicant will have experience developing and implementing change management programs that mitigate the risks associated with process and technology changes in order to ensure business continuity and value realization. Applicant should have experience with solutions including but not limited to OCM strategies and plans, communications, stakeholder engagement, leadership alignment, job and organizational design, HR policy alignment, change impact assessments, business readiness planning and assessments, and culture change.
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The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
• ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft)
• Major package software implementations (e.g., SFDC, MS Dynamics)
• Collaboration initiatives (SharePoint or other collaboration platforms)
• Digital commerce implementations/transformations
• Agile, cloud, AI and automation initiatives
• Shared services, outsourcing, and managed services programs
• MA&D transformations and large-scale restructuring initiatives
• Candidates should also be able to support sales and business development activities; sales experience is a plus.
Responsibilities:
• Lead, design and drive an organizational change management program on one or more concurrent large-scale business transformation engagements.
• Assist with management of client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions.
• Project-manage OCM work; manage resources, deliverables, timelines, and budgets; report status, risks and issues.
• Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation.
• Serve as liaison between client, project team, development team, and other partners; Provide quality assurance and oversight to multiple consultants on your teams.
• Utilize organizational change management experience to identify complex client issues, broaden client relationships and develop a reputation as a thought leader.
• Work with pursuit teams to sell organizational change management services either on a standalone basis or as part of large technology-enabled transformation programs.
• Continue to develop and enhance Infosys' thought leadership and IP (points of view, methods, tools and templates) in the Organizational Change Management space.
Basic Qualifications:
• Bachelor's degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 5 years of relevant experience with 2 years of experience in comparable consulting services.
• Candidate must be located within commuting distance of Toronto, Ontario or be willing to relocate to the area. This position may require travel.
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
• MBA preferred.
• Previous experience leading and delivering organizational change management engagement for a big 4 consultancy or equivalent firm.
• Multiple full lifecycle transformation programs with hands-on experience delivering organizational change management, communications and training.
• Ability to interact at all levels of client organizations.
• Strong executive presence with excellent written and verbal communications skills.
• Great listener who is humble yet confident with his/her abilities.
• Strategic thinker who pays attention to detail but isn't afraid to roll up his/her sleeves and do what is required to get the job done.
• Creative problem solver.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off