Principal Consultant-Teamcenter

Infosys is seeking a Teamcenter Principal Consultant. In this role, you will lead the operational support and continuous improvement of Teamcenter PLM environments. You will be responsible for resolving complex technical issues, managing system performance, and ensuring high user satisfaction. This role requires deep expertise in Teamcenter architecture, configuration, and integration, along with strong leadership and communication skills.

Required Qualifications:
Candidate can be located anywhere in the US. This position will require limited travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institution or related field required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Min 11+ Yrs of experience required
Strong knowledge of Teamcenter modules and architecture
Proficiency in ITK/RAC, SOA, and Teamcenter API's
Experience with Active Workspace, Rich Client, Teamcenter CAD and tools and Integrations.
Good understanding of PLM concepts and product lifecycle processes
Strong problem-solving and communication skills
Lead day-to-day support operations for Teamcenter PLM, including incident resolution, service requests, and performance monitoring.
Provide expert troubleshooting and root cause analysis for Teamcenter modules (e.g., BOM Management, Workflow, Change Management).
Coordinate with client IT and business teams to implement fixes, enhancements, and upgrades.
Review of implemented changes, integrations, and scripts to enhance Teamcenter functionality.
Ensure system stability, data integrity, and compliance with internal and external standards.
Maintain and update support documentation, knowledge base articles, and training materials.
Conduct user training and provide ongoing support to ensure effective utilization of Teamcenter.
Mentor junior support engineers and enforce best practices in support delivery.
Track and report support metrics to stakeholders regularly.
Stay updated with the latest Teamcenter releases, tools, and PLM trends.
Ensure to know ITIL or other relevant IT service management processes
Candidates must be willing to work in rotational shifts, as the role may involve combination of regular shifts and off shift support needs as they arise

In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R.
§120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees

Preferred Qualifications:
Experience with Teamcenter 13.x
Exposure to Agile/Scrum methodologies
Experience with DevOps tools and CI/CD pipelines

The job entails sitting as well as working at a computer for extended periods of time.
Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for this role will be as follows:
In CA/ WA/NY/CO/MD/IL/MN/NJ: $114,000 to $167,000
In Washington, DC: $106,000 to $147,500

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off