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Payroll SME Process Lead - Especialista en Nominas Process Lead

7 days ago Mexico City, Mexico

Job Title: Payroll SME Process Lead - Especialista en Nominas
Location: Mexico City
Department: Payroll

This role will be processing Payroll for several Countries working on as Subject Matter Expert Payroll.
Mandatory:

  • Education:Bachelor's degree in finance, Accounting, Human Resources, or a related field.
  • Experience:Minimum of 5+ years of experience in payroll management, with a strong preference for experience within the USA and Canada.
  • Extensive knowledge of payroll processes and regulations in the region
  • Strong project management skills.
  • Proficiency in payroll software and Microsoft Office Suite.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Attention to detail.
  • Proficiency in English is required; proficiency in multiple languages are highly desirable.
Preferred Qualifications:

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  • Certification in payroll management or related fields
Key responsibilities:
1. End-to-End Payroll Execution
  • Own and execute the full payroll cycle from data collection to final lodgement across assigned countries or regions
  • Ensure timely and accurate payroll processing in compliance with statutory regulations and company policies
  • Validate payroll inputs including new hires, terminations, benefits, bonuses, and time & attendance data
  • Perform Gross-to-Net (GTN) calculations and reconcile payroll outputs prior to approval
2. Vendor & Platform Coordination
  • Act as primary liaison with payroll vendors (e.g., Neeyamo) to ensure service delivery and issue resolution
  • Review vendor documentation and system configurations to ensure alignment with local requirements and best practices
  • Submit validated inputs via payroll platform and monitor processing timelines
  • Track payroll provider performance on both timelines (adherence to the calendar), quality (input correctly processed and compliant payroll calculations), communication (proactive in communicating issues and solution oriented)
3. Testing, Cutover & Go-Live Support
  • Support development and execution of test scripts for payroll functionality during system implementations or changes
  • Participate in parallel run planning, data validation, and cutover activities to ensure smooth go-live transitions
  • Validate data conversion accuracy and support readiness checks for new payroll cycles
4. Approval & Lodgement
  • Review payroll GTN reports and prepare spot-check checklists for regional approval
  • Coordinate final payroll approval and initiate funding processes with Finance
  • Upload final payroll reports and ensure successful lodgement with statutory authorities and financial systems
5. Post-Payroll & Audit Support
  • Reconcile payroll accounts and support post-payroll activities including journal entries and financial reporting
  • Maintain and update SOX controls and documentation to support internal and external audits
  • Ensure payroll records are complete, accurate, and audit-ready.
  • Confidentiality, maintain secured communication and protection of PII
6. Stakeholder Management
  • Collaborate with HR, Finance, Legal, and external vendors to ensure payroll accuracy and compliance
  • Address and resolve employee payroll queries and escalations in a timely and professional manner
  • Provide subject matter expertise on local and regional payroll nuances and contribute to process improvement initiatives
7. Continuous Improvement & Compliance
  • Identify opportunities to streamline payroll processes and enhance operational efficiency
  • Stay updated on changes in labor laws, tax regulations, and compliance requirements
  • Support documentation of standard operating procedures (SOPs) and training materials

Client-provided location(s): Mexico City, Mexico
Job ID: Infosys-139919BR
Employment Type: OTHER
Posted: 2025-10-11T18:37:22

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)