OTT Content Developer
This job is no longer available.
Infosys is seeking a OTT Content Developer primary responsibility will be to translate software requirements into working and maintainable solutions within the existing application frameworks. The chosen candidate will apply technical proficiency across different stages of the Software Development Life Cycle, gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development. The role will require strong attention to detail with the ability to identify errors and make adjustments in a testing environment while contributing towards developing and adhering to best practices for developing applications that are scalable, relevant, and critical to the project.
Required Qualifications:
Candidate must be located within united states of America.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Experience
Monitor the Control of the Broadcast environment for Satellite and OTT Content delivery.
Responsible for Problem Management support, which includes the following functions:
Postmortem (post incident review) participation
Incident timeline reviews and identification of opportunities
identification of systematic issues/trends and document for follow-ups
identification of gaps in monitoring, alerting, playbooks and documents for follow-up
delivering dashboard reports through ServiceNow, analyzing incident volumes, Mean Time to Resolve (MTTR), and other success criteria.
Preferred Qualifications:
Proven experience in monitoring and controlling broadcast environments for OTT content delivery.
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Strong knowledge of incident management, including monitoring automated/manual alerts, triaging issues, and applying appropriate remediation.
Demonstrated ability to handle outage management and drive the resolution of service disruptions.
Expertise in managing and implementing change activities, including pre- and post-change validations.
Ability to oversee the escalation of incidents, ensuring timely resolution both internally and externally.
Proficiency in updating documentation and issue history in ServiceNow or similar incident management systems.
Experience in alert management, first-touch recovery, incident management, and service ownership, specifically for Open Video (OTT Stream) application.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements
Estimated annual compensation range for this role will be as follows:
In CA / WA / NY / CO, IL, MN, NJ: $ 62000 to $ 86800
In Washington, DC: $62600 to $ 76100
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)