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Infosys

Order Management - Senior Process Executive

Kuala Lumpur, Malaysia

Responsibilities:

• Processing of company's sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies
• Monitor order status and provide update information to the company
• Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order requests.
• Updating of internal reports promptly
• Work with other departments on related issues, to follow up and take action to resolve all issues
• Process negative processes such as credit, return and cancellation
• Support building training curriculum & Work Instructions.
• Perform work tasks assigned as and when required

Requirements:

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• Diploma or degree in Finance, Business Administration, or related field
• Minimum 2 - 3 years of relevant working experience
• Knowledgeable in SAP - SD Module, SFDC - Case Management and MS Office (Outlook, Excel, Word etc)
• Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
• Good understanding of Order Management process. Quote to Order.
• Demonstrate high attention to details, organized and accuracy
• Ability to multi-task and prioritize workload
• Able to work under pressure, independently and as a team in fast moving environment
• Good interpersonal, written, and oral communication skills.
• Good Mathematic, analytical, and problem solving

Client-provided location(s): Petaling Jaya, Selangor, Malaysia
Job ID: Infosys-102554BR
Employment Type: Other