About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
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Network Security Operations Specialist:
- Location - Onshore: Adelaide SA, Australia
- Working Hours - 8am - 5pm ACST and on call 24x7
4+ years of experience with LAN/WAN technologies in following technologies-
- Network Infrastructure Management: Configure, maintain, and troubleshoot routers, switches, and fabric switches to ensure seamless connectivity. Troubleshooting network problems and outages. Strong understanding on routing & switching technologies including, MPLS, IPsec, VPN, BGP and OSPF.
- Perform troubleshoot and resolve different problems and evaluate LAN and WAN.
- Load Balancer Administration: Work with F5, NetScaler, Citrix load balancers for traffic optimization and high availability.
- Firewall & Security Operations: Monitor and manage firewalls using FMC (Firepower Management Console) and Splunk and other SIEM tools to detect and mitigate threats.
- Hands on experience on Cisco ACI.
- Wireless Network Management: Maintain WAPs and wireless controllers for optimal performance and user connectivity.
- Infra & Network Monitoring: Utilize tools like SolarWinds, PRTG, Cisco Prime/DNA Centre, and Cisco Licensing Manager for proactive monitoring and troubleshooting.
- Backup & Disaster Recovery: Manage and maintain backup solutions
- Service Management & Compliance: Use ServiceNow, SCCM, and Intune for incident management, configuration tracking, and policy enforcement.
- Performance Optimization & Troubleshooting: Analyze network health, conduct root-cause analysis, and recommend improvements.
- Capacity Planning & Upgrades: Assess network usage trends, plan scalability, and implement enhancements.
- Documentation & Compliance: Ensure adherence to security policies, industry standards, and maintain detailed network documentation.
- Team Mentorship & Training: Be the SME of Security and Network engineers, providing guidance and mentorship.
- CCNA/CCNP
- F5 Certified Administrator
- Citrix NetScaler Certification
- Expertise in Network Infrastructure: Load Balancers (F5, NetScaler, Citrix), Fabric Switches, Routers, Layer 2/3 Switches
- Proficiency in Network Monitoring: SolarWinds, PRTG, FMC, Cisco Prime/DNA Centre, Cisco Licensing Manager
- Backup & Recovery Experience: Veeam, Windows Backup, Veritas
- Security & Compliance: Firewall management, Splunk for threat analysis
- Service Management Tools: ServiceNow, SCCM, Intune
- Knowledge of Routing Protocols: BGP, OSPF, EIGRP
- Strong troubleshooting and problem-solving skills
- Hybrid Infrastructure: On-premises & cloud networking
- Collaboration with Security & Infrastructure Teams
- On-call Support Rotation (if required)