Network Datacenter H&F Analyst

Infosys is seeking resource for Network Hands and Feet Support Analyst. Be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Candidate must be located within commuting distance of Malta, NY or be willing to relocate to the area. This position may require travel within the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of Information Technology experience,
• At least 2 years of experience in Network H&F Support,
• In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
• Hands on experience in Datacenter racking, stacking, cabling
• Good customer handling skill and prior experience in support,
• Install, troubleshoot and repair network issues (both hardware/software),
• Basic troubleshooting of network devices/ Wi-Fi /router/switches,

Preferred Qualification:

• Basic knowledge of Networking.
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW).
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.

Benefits:

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Saratoga Springs, NY

Job ID: Infosys-137697BR

Employment Type: OTHER

Posted: 2025-08-27T18:40:36