Life Insurance Process Lead

Infosys McCamish
Domain: Life Insurance
Process Lead

As a Process Lead you will be working in our Special Markets Unit in Atlanta servicing high net worth private placement clients and policyholders. We provide services to our external partner Life Insurance Carriers, Advisors and Fund Managers in support of the Private Placement Variable Universal Life (PPVUL), Private Placement Variable Annuity (PPVA), Indexed Universal Life (IUL), Corporate Owned Life Insurance (COLI), and Bank Owned Life Insurance (BOLI) products.

Responsibilities:

• Become a subject matter expert (SME) on the VPAS® Life system and the process flows for the different tasks and products we service for our clients.
• Build and maintain a strong professional partnership with the client, being fully versed on the client's products and service offerings and ensuring compliance with all Infosys McCamish processes and procedures.
• Responsible for risk mitigation and error/problem resolution through collaborative discussions with team members, other service teams, system engineers (SEs), business analyst (BAs) and leadership.
• Work alongside the Process Specialist, performing Quality Assurance reviews on all tasks processed for the day.
• As a team member and SME, you are expected to share knowledge with other team members to ensure full comprehension of all downstream impacts of the process flows.
• You will periodically assess our processes and provide input/suggestions for efficiency gains to reduce risks and increase profitability.

Qualifications:
Basic

• High School Diploma or GED Equivalent.
• At least 4 years of experience in Insurance industry

Preferred

• Analytical and problem-solving skills
• Written and verbal communication skills, with a focus on the details
• Ability to anticipate future client needs through reporting, administration and client interactions
• Facility to understand, create, and perform process flows for multiple product types
• Knowledge of financial products and back office operational processes
• Knowledge of Private Placement Variable Universal Life (PPVUL), Private Placement Variable Annuity (PPVA), Indexed Universal Life Insurance (IUL), Corporate Owned Life Insurance (COLI), and Bank Owned Life Insurance (BOLI) products

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us
Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/

Client-provided location(s): Atlanta, GA

Job ID: Infosys-138348BR

Employment Type: OTHER

Posted: 2025-09-10T18:39:52