Lead Consultant-Teamcenter

Infosys is seeking a Lead Consultant PLM Teamcenter experienced AMS specialist. Your role is to manage , support, system maintenance and monitoring of PLM Teamcenter, troubleshoot the issues and contribute to their resolutions. Should have deep technical knowledge of Siemens Teamcenter, problem solving skills and experience in AMS, Customizations and configurations, user support within complex environments

Required Qualifications:
Candidate can be located anywhere in the US. This position will require travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institutionin Mechanical / Computer Science/ Information Systems Management or related field required. . Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 7 years of experience in Teamcenter AMS or PLM support role.
Strong knowledge of Teamcenter architecture, modules, and configurations, CAD and integrations
Extensive experience with Teamcenter administration, configuration, customization, ,troubleshooting and issue resolution
Expertise on Teamcenter modules like Workflows, Organization, Structure Manager, My Teamcenter, AWC
Strong experience of CAD integrations and Non-CAD integrations (NX, T4S, TCRA, T4EA, TCSC) is a plus.
Proficient in Teamcenter SOA (Service Oriented Architecture), ITK (Integration Toolkit), RAC (Rich Application Client), and Active Workspace.
Good understanding of PLM business processes and data management.
Experience in AMS processes, ITIL frameworks, and SLA-driven environments.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and lead AMS activities in a large enterprise setting.
Project and Team Management
Handle client escalations
Candidates must be willing to work in rotational shifts, as the role involves 24/7 support coverage.

In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15.U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.

Preferred Qualifications:
Experience with Active Workspace, Rich Client, Teamcenter CAD and tools.
Experience with My Teamcenter, PLM workflows, BOM management, change management, Part Management is a plus
Knowledge of CAD integration (e.g., NX) and Non-CAD(e.g., T4S, TCRA, T4EA, TCSC) with Teamcenter
Experience to Agile and DevOps methodologies in AMS context
Provide end-to-end application management services for Teamcenter, including incident management, problem resolution, and change management.
Perform root cause analysis and troubleshooting of Teamcenter issues to ensure system stability and performance.
Review of implemented changes, integrations, and scripts to enhance Teamcenter functionality.
Collaborate with cross-functional teams including business users, developers, and infrastructure teams to resolve issues and implement improvements.
Prepare and maintain detailed documentation for configurations, processes, and troubleshooting steps.
Conduct user training and provide ongoing support to ensure effective utilization of Teamcenter.
Implement and enforce best practices for Teamcenter administration and security.
Lead or participate in AMS governance and reporting activities, including service level agreements (SLA) compliance.
Stay updated with the latest Teamcenter releases, tools, and PLM trends.
Ensure to know ITIL or other relevant IT service management processes

The job entails sitting as well as working at a computer for extended periods of time.
Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for this role will be as follows:
In CA/ WA/NY/CO/MD/IL/MN/NJ: $94,000 to $131,600
In Washington, DC: $85,700 to $124,600

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off