Senior Consultant-Life and Health Insurance - Business Consulting
About the Role:
Infosys Consulting is seeking an experienced Senior Consultant in Business Consulting to execute various consulting engagements for Life and Health Insurance clients. Strong experience in executing/ assisting leads with consulting engagements and advising clients - Strategy, roadmap, business case development, business process improvements across any part of the insurance value chain (New Business & Underwriting, Sales and Distribution, Policy Administration and Servicing, Billing & Collection, Contact Center, Claims, etc.) is strongly preferred, with a team of consultants. This requires travel, working onsite, depending on where the client is located. Qualified applicants are encouraged to apply.
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Responsibilities:
• Bachelor's degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education
• Minimum 5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm. Project management/program management experience is a plus
• Experience working in Life and Annuity Insurance Industry across the following product line - Term, Whole/Universal/Variable Universal Life, Fixed/variable Annuity, Pay-out /Structured Settlements and/or Disability Term, Long Term Care, etc.
• Experience working in Vision and Dental Insurance Industry- Understanding of vision/dental insurance products, plans, and benefit structures, Familiarity with various business processes across the insurance value chain, Awareness of trends in vision/dental care delivery and payment models, Experience with provider networks and reimbursement methodologies, Knowledge of regulatory requirements (HIPAA, ACA, etc.) etc.
• Experience in Optimizing various parts of Life Insurance Operations (New Business and Underwriting, Policy Servicing and Claims) by using one or more of the following - Process re-engineering, process re-imagining, business process outsourcing, automating using various tools and technologies - RPA, Process Mining tools, Intelligent OCR, Workflow/Case Mgmt., Rules Engines, etc.
• Understanding of laws, policies and regulations in the life insurance industry and ability to interpret how key areas/processes within the client organization may be impacted
• Demonstrated ability in defining, mobilizing and delivering complex engagements e.g. Strategy and Roadmap, Business Use Case Identifications, applying various re-engineering and automation levers, led complex and large implementation programs
• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
• Successful business development history including exposure to each of the various aspects of a typical sales cycle
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
Other Qualifications:
- Bachelor's degree or foreign equivalent required.
- MBA or equivalent advanced degree, Industry-related certification preferred.
- Minimum of 5 years of relevant work experience with 2 years of experience in comparable consulting services.
- Strategic mindset and the ability to lead and develop other project managers.
- Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
- Act as a liaison and spokesperson for the program.
- Excellent relationship-building abilities.
- Ability to identify program risk and develop mitigation strategies, have program level financial acumen.
- Ability to collaborate with resources in global delivery model.
- Experience in leading programs using Agile and/or hybrid methodologies.
• MBA or equivalent advanced degree
• Industry-related certification (FLMI, ALMI, FFSI, etc.) is a plus
• Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
• Proven ability to deliver under tight deadlines and challenging constraints
• Ability to collaborate within the firm and leverage existing resources
• Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
• Ability and willingness to work as part of a cross-cultural team including flexibility in supporting multiple time zones as necessary
• Lean / six sigma Certification
Work Location - Lincoln, Nebraska Or Omaha, Nebraska
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off