Fraud Analyst

Location: Bucharest

Key Responsibilities:

• The job begins when the Client systems flags their transactions in the form of case for review for potential fraud;
• The Job Holder is required to verify basic information and highlight the findings with required next steps of reversing the transaction defined as per SOP's;
• The jobholder has to close the issue based on the pre-determined options given for the same. The issues that cannot be resolved are escalated to the next higher level.

• Advanced knowledge of the English language (understood/spoken);
• 2 years of experience, preferably in the field of anti-fraud/audit/back office;
• Good computer skills, experience in working with MS Office applications: Excel, Word, Google sheets, Zoom, Gmail, Work place;
• Ability to work with large volumes of data, a plus would be to have experience on systems that have a paternal background;
• Understanding the application of procedures in accordance with reason codes;
• Very good communication skills. Previous experience in working directly with stake holders is an advantage;
• Ability to analyze and make decisions quickly. Preferably experience in making decisions involving restrictive actions, understanding the procedure and its application depending on the situation is an advantage;
• Ability to learn and quickly adapt to changing processes. The anti-fraud field is constantly changing and proactivity and adaptation are very important criteria;
• Work experience in a multicultural environment. Understanding and using the "corporate" language is an advantage considering the fact that we deliver for a client that involves markets from different countries.

• Private medical insurance and medical subscription
• Benefit platform according with internal company policy
• Eyeglasses Allowance
• Financial appraisal for referring your friends
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 22 days of a paid leave and after 1 year of seniority in company you will receive 2 days more.
• Free coffee and tea in the office
• We outline the various online training platforms and partners accessible to our employees. Our local strategy adopts a more adaptable and flexible approach centered on employee-driven skill development, providing access to a comprehensive online learning platform empower employees to select courses that align with their professional interest and growth objective.
• Career advancement within the company. At Infosys your growth is our priority. As a valued member of our team, you have exclusive access to a world of opportunities designed to help you reach new heights in your career. Whether you're looking to advance within your current country or explore roles in our global offices, the possibilities are endless.
• At Infosys, we pride ourselves on fostering a friendly and inclusive environment where diversity thrives. Our multicultural team is the heart of our success, bringing together unique perspectives and experiences from around the world.