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Infosys

Dynamics 365 CRM Technical Lead

Melbourne, Australia

About Infosys :

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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Short Description: Dynamics 365 CRM Technical Lead

Location: Melbourne

Roles and Responsibilities:
  • Participate in Discovery workshops with Customer and provide them technical feasibility and thought leadership on different requirements.
  • Create Solution Design for Dynamics 365 CRM modules as per project requirements.
  • Deliver high quality code deliverables for a module including configurations and customizations, lead validation for all types of testing and support activities related to implementation, transition and warranty.
  • Create plugins, workflows and work with Azure Services like Azure Functions, Logic Apps, Azure Service Bus, Azure Key Vault etc.
  • Lead the activities for development of Dynamics 365 CRM instances.
  • Work with Solution Architects to design and develop integrations with Dynamics 365 CRM modules.
  • Create Data Migration Plan and lead the data migration activities from legacy applications to Dynamics 365 CRM using the required tools.
Skills /Competencies:
Essential:
  • Tertiary Qualification in IT / Computer Science / related discipline.
  • Have at least three end-to-end lifecycles exposure for Dynamics 365 CRM projects
  • Working in Agile and Waterfall methodologies
Additional:
  • Excellent customer interfacing skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

Client-provided location(s): Melbourne VIC, Australia
Job ID: Infosys-117024BR
Employment Type: Other