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Digital Media & Events Technical Support engineer | Madrid

AT Infosys
Infosys

Digital Media & Events Technical Support engineer | Madrid

Madrid, Spain

Role - Senior Consultant
Technology - Digital Media & Events
Location - Madrid, Spain
Business Unit - ENG
Compensation - Competitive (including bonus)


Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

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Your role
As a Digital Media & Events Technical Support engineer, you will play a crucial role in supporting Enterprise Virtual & Hybrid Events, and Webcasts. You will work with consultants to prepare for their events and ensure a smooth service delivery by operating at events and maintaining the necessary technical infrastructure. This role requires significant interaction with Business Subject Matter Experts, Business Partners, senior business leaders, and/or various other internal stakeholders, both locally and globally. You will need to optimize operations, align and harmonize system requirements, and effectively drive required change management.

Required
  • Experience in handling Audio Visual (AV) equipment for Event (Kaltura, Zoom, Streamyard, ECDN, encoders, decoders, mixers, HW/SW).
  • Knowledge on Content creation and engagement tools (Adobe Creative Suite, Flowics, Mentimeter)
  • Foundational knowledge on Video Conferencing and Audio solutions.
  • Understanding of 3rd party Creston and room-based video integration solutions.
  • Strong willingness to learn and adapt in a fast-paced environment.
  • Experience in Event management or related field.
  • Ramping up the team with the knowledge sharing.
Preferred
  • Experience using TriCaster systems, Flowics.
  • Working knowledge of complex live Events platforms.
  • Working knowledge of industry standard video editing techniques.
  • Good communication skills and ability to work in a collaborative environment.
Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation
  • High quality awareness
  • Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Client-provided location(s): Madrid, Spain
Job ID: Infosys-135520BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)