DevOps Support Engineer

Job Title: DevOps Support Engineer
A skilled and proactive DevOps Support Engineer who will focuses on maintaining and optimizing AWS environments, supporting CI/CD pipelines using Harness and TeamCity, and driving cost-efficiency across cloud operations. He will play a key role in ensuring system reliability, scalability, and performance while contributing to strategic DevOps initiatives.

Key Responsibilities:
Daily Operational Activities:

• Monitor and maintain AWS infrastructure for availability, performance, and security.
• Manage and troubleshoot CI/CD pipelines using Harness and TeamCity.
• Perform routine system health checks, patching, and updates.
• Maintain infrastructure-as-code (IaC) using Terraform or CloudFormation.
• Manage IAM roles, policies, and enforce security best practices.
• Provide on-call support and incident response for production systems.

Application Performance & Stability:

• Use Dynatrace to configure and monitor application performance, detect anomalies, and ensure system stability.
• Analyze APM metrics to identify bottlenecks and optimize application behavior.
• Collaborate with development teams to resolve performance issues and improve user experience.
• Set up proactive alerting and dashboards for real-time visibility into system health.
• Conduct performance testing and capacity planning.

Cost Optimization & Efficiency:

• Analyze AWS usage and billing to identify and implement cost-saving strategies.
• Automate resource scaling and lifecycle management for non-production environments.
• Implement tagging strategies and cost allocation reports.
• Use AWS Trusted Advisor and Cost Explorer for continuous optimization.

Value-Added DevOps Activities:

• Develop and maintain observability dashboards for performance, cost, and deployment metrics.
• Drive DevOps best practices across teams through training and documentation.
• Evaluate and integrate new tools to enhance automation and reliability.
• Participate in architecture reviews and suggest improvements for scalability and resilience.
• Implement automated testing and quality gates in CI/CD pipelines.

Required Skills & Qualifications:

• 5+ years of experience in DevOps, Cloud Infrastructure, or Site Reliability Engineering.
• Strong hands-on experience with AWS services (EC2, S3, RDS, Lambda, CloudWatch, etc.).
• Proficiency with CI/CD tools like Harness and TeamCity.
• Experience with Dynatrace or similar APM tools (e.g., DataDog).
• Solid scripting skills (Python, Bash, etc.).
• Familiarity with Terraform, CloudFormation, or other IaC tools.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications:

• AWS Certified DevOps Engineer or Solutions Architect.
• Experience with containerization (Docker, ECS, EKS).
• Knowledge of monitoring tools (Datadog, Dynatrace, Quantum Metrics).
• Experience with GitOps and configuration management tools (Ansible, Github).

If you are Interested, kindly share English profile with monthly net salary expectations (renta líquida).

Client-provided location(s): San Javier, Chile

Job ID: Infosys-137706BR

Employment Type: OTHER

Posted: 2025-08-20T18:37:46