Device QA Engineer
Infosys is seeking Device QA Engineer This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Philadelphia, PA or be willing to relocate to the area. This position may require travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories
Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools.
Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level
Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing
Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope.
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Manage activation and deactivation of the test samples
Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents.
Update issues tracking and management tools to ensure all the information is current and properly shared.
Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue.
Preferred Qualifications:
Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction.
Deploy new test tools as required.
Knowledge in JIRA and Confluence.
Understanding of LTE and 5G RF and Core technologies.
Must be able to communicate effectively and convincingly with all areas of the company - technical and non-technical - as well as with external parties.
Collaborate with project stakeholders and internal Development and E2E teams.
Self-Starter and must be able to work independently with minimal supervision.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)