Data support L3 SME

Job Description:
Senior engineers in this role are responsible for managing network infrastructure, including Cisco, Checkpoint, and Palo Alto systems. The position involves maintaining network and security environments in alignment with IT policies and procedures, as well as recommending process improvements to optimize the implementation, maintenance, and support of infrastructure.

Responsibilities may include but are not limited to:

• Core IT Infrastructure Management:
• Configure and maintain Cisco routers, firewalls, core/distribution/access layer switches, remote access VPNs, and wireless access controllers.
• Manage platform-level micro-segmentation.
  • Administer Checkpoint firewalls and SDWAN infrastructure.
  • Oversee Cisco Identity Services Engine and proxy infrastructure.
  • Manage secure web gateways and cloud proxy.
  • Oversee reverse proxy operations.
  • IT Security Compliance & Audit:
  • Maintain network security and compliance, participate in internal, external, and client IT security audits, and address identified risks and findings.
• ITIL: Change management, incident management, and capacity management.
  • Client Management: Manage internal and external stakeholders as needed.
• Team Management: Provide training, coaching, and mentoring to junior team members to support skills development.
• Availability: Must be available for 24x7 support with a flexible schedule, including nights and weekends.

Qualifications:
Basic:
• Minimum of a bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 12 years of relevant enterprise data network experience.

Preferred

• Experience with data center switching technologies such as spine and leaf architecture, data center switches, and load balancing.
• Proficiency in Cisco Identity Services Engine and proxy infrastructure services.
  • Familiarity with RADIUS and TACACS authentication services.
  • Background in network security, including management of FMC and Checkpoint firewalls.
  • Knowledge of SAN.
  • Understanding of SDWAN and wireless access controllers.
  • Team management experience.
  • Strong communication and problem-solving skills.
  • Certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Checkpoint Certified Security Administrator (CCSA)

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us
Infosys McCamish Systems, ( http://www.infosysbpo.com/mccamish ) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. ( www.infosysbpo.com ) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995. It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPO clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Client-provided location(s): Atlanta, GA

Job ID: Infosys-137143BR

Employment Type: OTHER

Posted: 2025-08-05T23:40:37