Client Partner - Utilities

Infosys is seeking an experienced Client Partner to join its Utilities vertical, a strategic business unit enabling digital transformation across power, gas, and water utilities. This role is pivotal in managing and expanding high-value client relationships, with a strong focus on delivering innovative solutions and driving revenue growth. The Client Partner will oversee a portfolio valued between $30 million and $50 million annually, acting as the primary interface for client engagement, opportunity development, and strategic account planning. Success in this role requires close collaboration with cross-functional teams, including delivery managers, solution architects, and senior leadership, to ensure seamless execution, governance, and long-term client success.

Role Description:
Client Relationship & Growth
• Build and nurture executive-level relationships, positioning Infosys as a strategic partner.
• Drive account growth to $30M-$50M through proactive business development and cross-selling.
• Own the opportunity lifecycle: Prospect → Evaluate → Propose → Close.

Delivery & Governance
• Ensure seamless delivery by collaborating with delivery leaders and resolving escalations.
• Oversee account governance, including financial health, compliance, and client satisfaction.

Strategic Planning
• Develop and execute a comprehensive account plan, identifying growth opportunities, competitive positioning, and risk mitigation strategies.
• Lead pricing and contract negotiations within the scope of the Master Services Agreement.

Innovation & Solutions
• Partner with solution leaders to co-create tailored offerings and take go-to-market solutions to clients.
• Stay ahead of industry trends to advise clients on digital transformation initiatives.

About Infosys Utilities:
Infosys Utilities is a strategic business unit dedicated to helping power, gas, and water utilities embrace digital transformation and achieve operational excellence. We partner with global utility enterprises to modernize legacy systems, optimize grid operations, and enable sustainable energy practices. Our solutions leverage AI, IoT, cloud, and advanced analytics to improve service reliability, enhance customer experience, and drive regulatory compliance. With deep industry expertise and a proven Global Delivery Model, Infosys empowers utilities to navigate the energy transition, integrate renewable sources, and build resilient, future-ready ecosystems.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:
• Knowledge of industry-specific go-to-market solutions.
• Understanding of utilities industry challenges and drivers.
• Experience with Global Delivery Model and managing large, multi-location teams.
• Demonstrated success as an Account Manager in a high-growth environment.