Business Development Manager
Today• Austin, TX
Associate Director of BPO Sales
Associate Business Development Manager - SURE industry
Preferred Locations are Dallas or Houston, TX
Business travel required to be client-facing
Infosys BPM is seeking an Associate Business Development Manager. The Associate Business Development Maanger is responsible for all client interfaces within the assigned account scope. The ABDM works together with their manager (AVP-Client Services) to build Target Account Lists and proactive pursuit plans as well as manage reactive RFPs. The role is responsible for generating 15 Mn of signed TCV each year. Expertise in SURE industry trends and buying patterns. Understanding of the competitive market and what will make Infosys BPM stand out with buyers versus our competitors. The goal is to expand the Infosys BPM brand and footprint in the assigned account base.
Role Description
- Business development: build and manage a sales pipeline, convert prospective conversations in the pipeline to opportunities and close these.
- Own the opportunity management cycle: Prospect-Evaluate-Propose-Close.
- Client delivery assurance: collaborate with all delivery and solution design stakeholders to build a solution and contract which ensures fulfillment of all commitments to the client made during the pursuit and ensures adequate risk mitigation for delivery
- Responsible for liaising with the wider Infosys sales ecosystem, especially stakeholders managing accounts within SURE practice to evangelize BPM offering and build a sales pipeline from the existing Infosys accounts which do not have a BPM presence
- Responsible for liaising with external stakeholders like analysts and consultants to evangelize BPM offerings and develop opportunities
- Responsible for responding to all customer queries from clients in the SURE practice regarding BPM offerings
- Responsible for collaboratively building solutions with various Infosys teams to grow BPM offerings
- Responsible for liaising with Solution Design teams to ensure a timely and quality response to all RFX's in the SURE practice
- Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account.
- Proactive Prospecting & Client relationship management and business development: manage client relationships, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Proposal Management: Collaborate with Solutions Design to design solutions, Delivery, Legal, pricing and others to finalize proposals, pricing and terms.
- Executive presence and ability to network with analysts and prospective clients in industry and Infosys events.
- Presentation skills to present our solutions and credentials before clients during Orals.
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Qualifications:
Basic:
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- 7+ years of experience, with strong sales/relationship management/account management experience
Preferred:
• Significant business development and project management experience
• Experience in BPM or IT-enabled Services
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT, BPM or business consulting engagement experience
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Work Model:
This role is a remote role within the US, with the option to work from home or local office. This role is client facing and will require business travel to be on site at the client site, as necessary. This role will require flexibility in work hours to collaborate with offshore colleagues.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Client-provided location(s): Austin, TX
Job ID: Infosys-137694BR
Employment Type: OTHER
Posted: 2025-08-21T18:38:24
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)