Business Analyst

Infosys is seeking a Business Analyst.
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence.
Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below:

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Your contribution to the team
• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with
domain specialization
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• Experience in Business Analysis and Product Management
• Experience in Banking Domain

Preferred Skills:

• Experience in Credit cards domain and associated business functions like Dispute Management, Statements, Clearing and Settlement, AR, etc.
• Proficient knowledge of Agile and Scrum development methodologies and IT project management
• Experience in Business Analysis Skills - Requirements Elicitation; Analysis; Creating requirement specifications based on Architecture/Design /Detailing of Processes; Functional testing; Collaborating and Supporting cross functional teams.
• Should have prior product experience, work with multiple partners and cross functional teams, prioritize the backlog, develop user stories, and collaborate to deliver on different initiatives.
• Experience in transforming technology platforms

All applicants authorized to work in the United States are encouraged to apply.
The candidate must be located within commuting distance of Phoenix, AZ or willing to relocate to the area.

The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Phoenix, AZ

Job ID: Infosys-138568BR

Employment Type: OTHER

Posted: 2025-09-09T18:38:52