Infosys is seeking an Associate Client Partner for its Healthcare vertical. The person will lead all client interfaces within the assigned account scope, and along with the Client Partner / Senior Client Partner, build an account plan for the client management. Usually, the person handles either a single account or part of a large account with an indicative annual book of business of up to $10-$30 million.
Role Description:
• Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
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• Collaborate with the Delivery Manager to address all people or infrastructure-related issues that may be affecting the delivery of the project vis-à-vis the specific client.
• Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
• Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and drive the revenues and delivery of these solutions.
• Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
• Craft an account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
• Make pricing decisions within the scope of the Master Services Agreement.
• Support pre-sales proposals for new business development outside of account scope.
• Provide vital input for building future alliances with relevant product vendors.
About Infosys Healthcare:
At Infosys, we understand the industry drivers of healthcare outcomes, optimized costs, and evolving compliance needs, and have aligned our services strategy to support healthcare organizations in navigating their digital journey of tomorrow. While increased cost of care, industry consolidation, and regulatory compliance are a few of the challenges faced by healthcare companies, they are in parallel gearing up to leverage the Next Gen Technologies around Automation, AI, Analytics, and digital experience. Organizations can thrust growth across the value chain through an advanced technology-supported business strategy.
Infosys helps healthcare organizations integrate these elements with intelligence to enhance operational efficiency and deliver exceptional experiences. Leveraging AI, data and digital technologies, we enable healthcare enterprises to rapidly connect, unify, and digitize core systems and processes. By bridging stakeholders across the value chain, Infosys helps you streamline healthcare journeys, enhance patient experiences, reduce medical and operational costs, while accelerating speed-to-market, so you can navigate your next.
Infosys Topaz, our AI-first offering, facilitates accelerated business value while addressing existing challenges within the healthcare landscape. It embodies our commitment to integrating AI into healthcare, ensuring ethical, secure, and compliant solutions that drive innovation and improve care quality.
• Connecting Outcomes with AI: Leverage AI to connect systems, data, and stakeholders across complex healthcare value chains. Infosys supports technological innovation, improves patient understanding and experiences, and optimizes healthcare costs and resources.
• Unifying Systems with AI: Drive deep interoperability and data access from across the value network. Infosys standardizes and optimizes fragmented IT systems, ensuring all stakeholders benefit from comprehensive data insights across their health journeys.
• Digitizing Experiences with AI: Enable digital change at speed with greater control and minimal risk. Infosys delivers unique and tailored solutions to ensure cohesive healthcare journeys, bolster business resilience, and enhance digital experiences for users.
Success Stories
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
• Knowledge of industry-specific go-to-market solutions
• Good understanding of industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship