AR Specialist with Czech and English

AR Specialist with Czech and English
Infosys - Bucharest -Hybrid 3/2

We are looking for a candidate with:
Experience in customer-facing roles
English C1, Czech C1
Min 2 years of experience in working with clients (in AR domain)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed, self-organization
Requirement of knowledge of accounting principles
Cash application process knowledge
Readiness for voice collection
Knowledge of systems AX, Oxaion, MS Dynamics would be an asset

Your key activities:
Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Performing Cash Application, Order Release and Credit Limit review activities
Managing Customer Refunds
Supporting AR team with payment methods maintaining
Preparing daily, weekly, and monthly regular financial reports
Ongoing e-mail communication
Collaborating with other teams and internal customers

You can expect from us:
Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life assurance.