AR Specialist with Spanish - Brno

AR Specialist with Spanish - Brno
Infosys Poland Sp. z o.o. - Brno - hybrid 3/2

We are looking for a candidate with:
Experience in customer-facing roles
English C1, Spanish C1 (essential for client's communication purposes)
Min 2 years of experience in working with clients (in AR domain)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed, self-organization
Requirement of knowledge of accounting principles
Cash application process knowledge
Readiness for voice collection
Knowledge of systems AX, Oxaion, MS Dynamics would be an asset

Your key activities:
Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Performing Cash Application, Order Release and Credit Limit review activities
Managing Customer Refunds
Supporting AR team with payment methods maintaining