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Airline Domain Consultant

AT Infosys
Infosys

Airline Domain Consultant

Chicago, IL

Infosys is seeking an Airline Domain Consultant - In this role you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Candidate must be located within commuting distance of Chicago, IL or be willing to relocate to the area. This position may require travel to project locations.

Roles & Responsibilities:
• Business Case & Value Preparation
• Feasibility Analysis; Gap Analysis; Business Impact Analysis
• Process Design
• Business process documentation ("as-is" and "to-be" processes), process visualization and creation of business solution

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• Solution Architecture and Design
• Business analysis
• Functional and Technical Analysis
• Requirements gathering and requirements Mgt ( Functional & Non-Functional)
• Requirements Elicitation
• Product Modeling
• Stakeholder Management
• Presales support and solution detailing
• Support Product Launches
• Operations Planning

Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of Information Technology/Domain experience.

Preferred Qualification:
• Highly experienced and capable in Aviation/Travel/Hospitality consulting subject matter expertise
• Should have comprehensive knowledge of one or more below given Airline business functions :
Network Planning
Revenue Management
Passenger Services and Experience
Ground Operations
Crew Management
Cargo
Aircraft Maintenance
Corporate Strategy, Sales & Marketing
• Good to have couple of airline products/application knowledge supporting the business process
• Experience in Agile project environment is mandatory and any certification in Agile methodology (CSM/CSPO), Project/Program management (PMP/PgMP), CBAP are highly desirable
• Coordinate with business stakeholders to prioritize requirements, develop user journey maps and define acceptance criteria
• Conduct show & tell session to present the product solution to business users.
• Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces)
• Help drive consistency and efficiency through active leadership within the team
• Maintain and build key relationships with external IT teams and our internal business collaborators
• Standardize and reinforce processes for eliciting requirements, designing and validating system functionality
• Can mentor Junior Business Analysts, Technical Consultant and provide guidance on the daily support issues . Work with cross functional teams spread across geographies
• Ability to work effectively with a multicultural team, Ability to clearly communicate complex analytical issues to clients and to wider non-expert stakeholder's work closely with the senior stake holders in the business as well as in different departments
• Engage stakeholders to identify cross-functional features, and impacts to current processes, operations, and platforms
• Experience and desire to work in a management consulting environment.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Chicago, IL, USA
Job ID: Infosys-132222BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)