Job Overview
Want to jump start a career in accounting? We're seeking an analytically-minded expert multitasker and confident people person to join our team as an Accounts Receivable Analyst, where you'll assist the AR Department with their day-to-day operations. As an Accounts Receivable Analyst, you'll be responsible for sales order processing, customer invoicing, posting daily cash and collections of outstanding accounts receivable from our existing client base. You'll be involved in all aspects of collection: from resolving customer billing problems to reducing accounts receivable delinquency. We're looking for a champion of the customer experience-someone who can help set our customers up for success. If you're an Excel whiz and out-of-the-box thinker, this job is calling you!
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About Us
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities
- Apply daily cash receipts to client invoices and/or accounts in NetSuite
- This role included working in US Shifts ( IST 4 PM - 1 AM).
- Reconcile and validate application of cash to the banking cash reports
- Prepare and distribute weekly unapplied cash report to appropriate parties
- Prepare/send Customer Invoices electronically through NetSuite
- Process special adjustments and/or special billings and process credit memos as applicable
- Receive and apply remittances to customer accounts
- Analyze, reconcile, and resolve disputes and deductions
- Analyze remittances and identify/track non-payments weekly updating Aging Report
- Send Customer Invoices electronically through NetSuite.
- Proactively contact customers to resolve payment issues for accounts past due
- Respond to customer billing inquiries (phone/emails), research and resolve customer account issues and provide professional and courteous customer service at all times
- Assist in maintaining accurate and complete customer files in all accounting systems.
- Cross-train on all Accounts Receivable functions to ensure proper coverage at all times
- Adhere to standardized financial and record keeping procedures of the company
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Protect organization's value by keeping information confidential.
- Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies
Qualifications
- Minimum of 3 years of related Accounts Receivable experience
- Advanced knowledge of Microsoft Office with high proficiency in Excel, including pivots and v-lookups
- Strong commitment to working with a team, providing excellent customer service in a professional and courteous manner
- Excellent communication skills, including written and verbal communication with senior management
- Must be able to interact with all levels of management and external parties
- Ability to handle multiple tasks under tight deadlines
- Interest and ability to analyze detailed data and formulate decisions.
- Ability to work effectively within a fast paced, changing environment that is going through high growth.
- A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
- Strong analytical skills with attention to detail
Preferred
- Previous experience working for a software or technology company a plus.
- Willing to work in shifts
EEO Statement
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and Benefits
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits