Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your role and responsibilities
As an SRE in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll identify insights and tasks that can be automated. You'll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customer to resolve their pain points and, through co-creation, define solutions that allow improving the efficiency of their operations. Your primary responsibilities include: Strategic Design and Analysis of Distributed Systems: Design, analyze, and troubleshooting large-scale distributed systems. Proactive Reliability Management and Incident Response: Participate in on-call rotation, engage with product teams to fix production outages, and carry forward action items to improve ongoing reliability. Empowering Tools and Automation for Enhanced Reliability: Develop effective tooling, alerts, and response to both identify and address reliability risks including automatic problem detection and mitigation.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Planning, installing, configuring, and implementing z/OS
- Installing, migrating, monitoring, securing, and enabling z/OS
- Planning, configuring, and implementing z/OS for continuous availability across planned or unplanned outage of any single hardware or software element.
- Planning, installing, testing, and implementing z/OS service level upgrade and patches.
- Planning and implementing configuration changes to enhance z/OS performance.
- Creating and deploying z/OS operating system
- Providing technical assistance to IBM Infrastructure programmers and end users.
- May require rotating 24x7 on-call support responsibility as well as weekend support
- Providing and maintaining documentation for end users
Preferred technical and professional experience
- 3-5 years of experience as a z/OS systems programmer
- Experience with z/OS, z/OS UNIX System Services, SMP/E, TCPIP, RACF, JCL, ISPF, SMS, z/OSMF, and other standard z/OS components/products
- Experience with programming languages, such as REXX, JSON, and python
- Understanding of SYSPLEX, IODF, IOCDS, FICON, CATALOG, control units and standard z/OS configuration best practices
- Experience or familiarity with Jira and Problem/ Change tools
- Knowledge of IBM mainframe technologies including zCX
- Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.