Introduction
You will function as a member of the Tooling and Automation team, which provides automation solutions that are required to provide effective and reliable service management to IBM clients. This includes automating the deployment and management of observability, monitoring, event and incident management, onboarding, internal tooling, etc. You will deploy, enforce, and manage monitoring standards and design, build, and automate custom monitoring requirements that are not natively available in the monitoring platform. Tasks include, but are not limited to, writing Terraform code, Ansible playbooks and roles, building custom docker containers, building Kubernetes clusters, writing Kubernetes manifests, writing code in Python, building jobs in Rundeck, etc.
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Your role and responsibilities
You will deploy, enforce, and manage monitoring standards and design, build, and automate custom monitoring requirements that are not natively available in the monitoring platform. Tasks include, but are not limited to, writing Terraform code, Ansible playbooks and roles, building custom docker containers, building Kubernetes clusters, writing Kubernetes manifests, writing code in Python, building jobs in Rundeck, etc.
Required education
Bachelor's Degree
Required technical and professional expertise
• Ability to code and develop in Python and Bash.
• Understanding of containerization.
• Experience working with monitoring and observability platforms.
• Experience working in cloud platforms. GCP/AWS/Azure.
• Working knowledge of Kubernetes platforms. OpenShift/GKE/EKS/AKS/Bare metal.
• A general understanding of SNMP and networking.
• Proficiency in Windows, Linux and Unix-based operating systems.
• A general understanding or REST APIs and how to utilize them.
• A general understand of DRY/SOLID coding principles to create self-documenting and readable code.
• Experience with GitHub and CI/CD pipeline deployments.
• Experience in use of ITSM's like SNOW/Salesforce/JIRA in Managed Services Operations.
• Excellent oral and written communication skills with the ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
• Proven success in a fast-paced support environment.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.