Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your role and responsibilities
We are currently seeking a highly skilled and experienced Test Lead to spearhead repeatable pricing initiatives for one of our clients to manage the Offers, Pricing, and Promotions domain for the diverse suite of Bell brands across various channels. This pivotal role demands a seasoned professional capable of driving testing strategies, ensuring quality assurance, and leading both onshore and offshore teams to deliver flawless pricing solutions. The successful candidate will possess deep technical expertise in telecommunications ordering, provisioning, and billing systems, coupled with exceptional leadership and stakeholder management capabilities.
Key Responsibilities
- You will define and implement comprehensive test strategies and test plans for repeatable pricing functionalities across various Bell brands, ensuring alignment with business requirements and technical specifications.
- You will lead and mentor a team of test engineers, both onshore and offshore, providing guidance, training, and support to foster a high-performing and collaborative environment.
- You will collaborate closely with cross-functional teams, including product managers, developers, and business analysts, to understand requirements and translate them into effective test scenarios.
- You will design, develop, and execute test cases, scripts, and automated test suites to thoroughly validate the functionality, performance, and reliability of pricing configurations.
- You will identify, document, and track defects using JIRA, ensuring timely resolution and retesting to maintain high-quality standards throughout the development lifecycle.
- You will analyze test results, prepare comprehensive test reports, and communicate findings to stakeholders, providing insights into areas for improvement and optimization.
- You will actively participate in sprint planning, daily stand-ups, and retrospective meetings, contributing to the agile development process and continuous improvement initiatives.
- You will maintain a strong understanding of industry best practices in software testing, quality assurance, and test automation, applying them to enhance our testing methodologies.
- You will contribute to the establishment and maintenance of a robust CI/CD pipeline, ensuring seamless integration of testing into the development and deployment processes.
- You will proactively identify and mitigate risks associated with testing activities, ensuring timely escalation and resolution of critical issues to minimize impact on project timelines
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Possession of a bachelor's degree in computer science, Information Technology, or a related field.
- Experienced in software testing, with at least five years in a test lead or similar leadership role.
- Extensive experience in testing Telecom Ordering, Provisioning, and Billing systems, demonstrating a deep understanding of the complexities involved
- Demonstrated expertise in automation testing, utilizing Selenium or similar tools, to design, develop, and execute automated test scripts.
- Proven ability to lead and manage a team of 10-15 offshore testers, effectively delegating tasks, providing mentorship, and ensuring team cohesion.
- Exceptional analytical and problem-solving skills, capable of identifying and resolving complex issues in a timely and efficient manner
Preferred technical and professional experience
Same as above
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.