Technology Sales Subject Matter Expert (SME) - AI Productivity

Introduction

IBM offers a world-class public cloud. But what sets us and your career apart is our approach to hybrid cloud.

A Data Platform AI Assistants Brand Sales Subject Matter Expert (SME) in IBM means a career where you're leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you'll be directly impacting their adoption of next-generation hybrid cloud platforms to develop, run and manage workloads of some of the worlds most influential enterprises and brands.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

The role of the Data Platform AI Assistants Brand Sales Subject Matter Expert (SME) is to create demand and progress opportunities across the AI Assistants product portfolio in Industry Market accounts. The AI Assistants SME owns the budget for the market and is expected to have a business plan and the operational rigor to deliver the budget objectives.

Responsibilities include deal ownership for 1-2 strategic transactions per quarter, assistance with 10+ transactions per quarter, deep eminence on Americas sales plays to generate new pipeline, client activation, deep conversational capabilities across product differentiators and representing the IBM Data Platform across executive briefings, round tables, user groups, and online digital communities.

Required education

Associate's Degree/College Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Deep Proficiency in Technology Sales: Demonstrable, extensive expertise in technology sales. Level 3 minimum product expertise across AI Assistants offerings.
• Proven Technical Prowess: Evident technical acumen, with the ability to align clients' business needs with technology solutions and articulate the value proposition in a compelling and easily comprehensible manner.
• Consistent Exceeding of Sales Quotas: A track record of consistently surpassing sales quotas in complex technology sales environments.
• Effective Interpersonal Skills and Collaboration: Tangible skills in people, communication, and collaboration, with a verified history of networking with the c-suite, co-creating solutions, and influencing stakeholders during successful technology sales cycles.
• Utilization of Agile Practices and Modern Sales Approaches: Experience in applying agile techniques in conjunction with contemporary technology sales methodologies (e.g., consultative or Challenger selling).
• Strong conversational capability to describe IBM offerings in the context of value it creates for an enterprise and specific person.
• Operational rigor to ensure a value assessment is part of all pilots and hands-on technology engagement with client executive sponsorship to progress to closure

Preferred technical and professional experience

• Familiarity with IBM's Product Portfolio: Prior experience working with any of IBM's products and services (comprehensive training covering IBM's product suite will be available).
• Comprehension of IBM's Competitive Advantages: Understanding IBM's competitive distinctions, as well as the positioning of competitors within the market (thorough training on IBM's technologies will be provided).

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Client-provided location(s): Roswell, GA

Job ID: IBM-59354

Employment Type: OTHER

Posted: 2025-09-18T18:46:39