Introduction
The Technology Deployment Architect (TDA) is the technical driver of IBM's Enterprise License Agreement (ELA). They are tasked with enhancing the client's understanding of their ELA and the capabilities and value it can provide to their business, as well as working with the client to achieve and measure these outcomes. The TDA will identify, expand and accelerate the deployment of IBM solutions through the business and technical advisory relationships they build within their client(s). They are equally a key member of the IBM Client account team, contributing to the planning and activities to transform the client/IBM relationship and assist the client in achieving their objectives.
Your role and responsibilities
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Dedicated to client success, the TDA focuses on the front end of the solution life-cycle. They will work with the client to provide strategic technical advice and assistance with respect to IBM software technology offerings. This will include creating or maintaining appropriate architectural work products that facilitate conversations about potential applications for IBM solutions relevant to the client's current and future business requirements. The TDA will advise on IBM's alignment with existing solutions and architectures, the capabilities of relevant IBM software solutions and how IBM software products may be combined to deliver new or enhance existing business solutions. Where appropriate, the TDA will facilitate the involvement of other IBM specialists who can provide deeper insights into specific IBM technologies.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
• Demonstrated ability to build and leverage extensive relationships throughout client and vendor organisations.
• Data, AI, Security and Cloud.
• Significant solution architect, design and deployment experience within complex IT environments that have resulted in successful business outcomes.
• Working knowledge of enterprise architecture standards.
• An active interest in current and emerging technologies
Preferred technical and professional experience
1. Helping to maximise the value our clients achieve from execution of the agreement
• Provide technical leadership to enhance the client's understanding of the Agreement and the capabilities and value it can provide to the client, as well as work with the client to achieve and measure these outcomes.
• Work with the client and other IBMers to understand the strategic business and operational requirements that influence the client's IT approach and use this knowledge to optimise activities related to the Agreement.
• Create or maintain appropriate architectural work products e.g. a current technology diagram that shows where IBM products are being used and the client functions these support in the context of the broader IT map. These work products should facilitate conversations about potential applications for IBM solutions relevant to the client's current and future business requirements.
• Drive usage of ELA content such as prepaid IBM software Catalogues and Enterprise Licenses.
• Understand how IBM's offerings compare, complement or integrate with the client's existing technical landscape.
• Where appropriate, facilitate the involvement of other IBM specialists who can provide deeper insights into specific IBM technologies, for skills development or service delivery.
2. Technical leadership with Client stakeholders
• Work with the client and other IBMers to understand the strategic business and operational requirements that influence the client's IT approach and use this knowledge to optimise activities related to the Agreement.
• Help connect different parts of the client to link up and synergise their requirements, business cases and project efforts
• Run technical roadshows and workshops on IBM offerings and future product strategies
• Provide strategic advice to Client on IBM technologies and alignment with their strategic initiatives
• Discuss roadmap options to encourage software version currency and gain agreement to plan migrations from end of life products
• Provide technical leadership on high level solution design, relevant IBM technology roadmaps and IBM's recommended deployment practices.
• Be familiar with the client's quality assurance processes and documentation requirements and help IBM consider these when preparing responses or planning project delivery.
• Encourage attendance at IBM events of relevance to the Client
• Review customer requirements and conduct 'FitGap' analysis to position IBM offerings with the Client
3. Technical leadership with Users
• Run workshops to ensure familiarisation of IBM software capabilities
• Monitor problem records and facilitate resolution if required
• Assist Client in minimising risks in IBM technology implementation thereby speeding adoption and future growth.
• Facilitate issue resolution by helping client representatives understand and perform their responsibilities in the process and by escalating issues as appropriate.
4. Insights and Opportunity Identification
• Pursue and create opportunities to start conversations about IBM capabilities
• Look for and share relevant industry or capability stories that may be of interest to your client
• Listen, identify and share opportunities to utilise existing ELA content or for new purchases
• Integrate with the IBM client team applying your technical expertise and client insights to the identification and progression of opportunities.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.