Technical Content Professional

Introduction

Technical content is the backbone of our client's digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-centered high quality content through a collaborative partnership with the Design community, which plays a key role in customer loyalty and IBM's profitability? As we strive for great user experiences, we need great technical content professionals building those experience

Your role and responsibilities

Our team is looking for an internal hire to join our IBM Z POK Content Development organization. The ideal candidate will have strong communication skills and the ability to work with both internal and external clients. The Technical Content Professional will synthesize product information to create a variety of customer-facing information deliverables. If you thrive in a collaborative environment where you can create modern, user-centric products for the mainframe this position is for you. Not only will you help develop and test critical product content, but you will grow your experience and skills in areas including new automated workflow offerings, content solutions and a wide array of IBM Enterprise Design Thinking practices.

What you will do

• Create clear, concise, and relevant technical content that helps users to achieve their goals.

• Apply design thinking principles to design content and collaborate with stakeholders from across the product.

• Gather information from a broad range of resources and synthesize and develop in to required deliverables.

• Create and curate content assets independently according to content plans.

Required education

Bachelor's Degree

Required technical and professional expertise

• Drive and eagerness to learn
• Strong problem solving and communication skills
• Able to work independently and take initiative, as well as work collaboratively and contribute to an agile team environment
• 5+ years of working experience in Three or more of the following:
  
  
  • Ability to write accurate, clear, and concise content for a global audience.
  • Ability to Design, develop, edit, and produce accurate and effective technical documentation.
  • Design Thinking
  • Ability to use and contribute to shared source repositories such as GitHub
  • Agile principles
  • Experience with HTML, XML or DITA tagging languages

Preferred technical and professional experience

• Ability to use and contribute to shared source repositories such as GitHub

• Experience with XML or DITA tagging languages

• Ability to leverage IBM Design Thinking practices

• Familiar with DevOps and a variety of software engineering concepts

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Bangalore, India

Job ID: IBM-54704

Employment Type: OTHER

Posted: 2025-08-26T18:47:53