Introduction
IBM Talent Management is a world-class Talent function, driving significant transformation in service of delivering value to the business and ensuring our offerings are aligned with IBM's broader talent strategy. We focus on what matters most, reducing duplication and driving outcomes at scale, while simplifying our operating model and advancing generative AI capabilities.
Your role and responsibilities
- Program Delivery: Oversee the delivery of IBM's Early Career Programs locally within the US with a view to delivers an unparalleled, engaging experience to its participants.
- Stakeholder Management and Reporting: Maintain strong relationships with key stakeholders, understanding their needs and expectations. Regularly report on program performance using relevant talent metrics, ensuring transparency and accountability.
- Feedback Mechanism and Action Plan: Conduct Net Promoter Score (NPS) surveys bi-annually and diligently create and implement action plans based on the insights gathered. This demonstrates a commitment to continuous improvement and respondent voice.
- Market Awareness and Compliance: Serve as the frontline representative in identifying and communicating any local, market-specific issues or barriers that may deviate from global standards or operating models. Liaise with the Center of Excellence (COE) to address these concerns promptly.
- Community Engagement and Intern Experience: Design (in partnership with the global strategy team) and execute community activities and interactions that enrich the participants experience.
- Local Networking and Feedback Loop: Act as an effective conduit between the global IBM team and local market dynamics, providing valuable, real-time insights to inform strategic decision-making.
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Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Project Management: Proficiency in managing multiple projects simultaneously, ensuring they are delivered on time, within budget, and meet quality standards.
- Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders, understanding their needs and managing expectations effectively.
- Change Management: Experience in driving change initiatives and facilitating transitions across teams or processes.
- Communication: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
- Collaboration: Strong interpersonal skills, with the ability to work effectively in a team and foster collaboration across departments.
- Problem-Solving: Proven ability to identify issues, analyze potential solutions, and implement effective strategies.
Preferred technical and professional experience
- Experience in Talent Acquisition or Program Delivery: Previous experience in managing talent acquisition programs or similar roles within a corporate setting.
- Experience with Net Promoter Score (NPS) and Survey Management: Familiarity with NPS methodology and experience in managing survey deployments and action planning based on results.
- Market Awareness: Demonstrated understanding of the US labor market, higher education landscape, and industry trends.
- Community Engagement and Event Planning: Experience in designing and executing engaging community events or programs.
- Strategic Thinking: Ability to think strategically about program design and delivery, aligning with broader business objectives.
- Adaptability: Proven capability to thrive in fast-paced, dynamic environments and adapt to changing priorities.
ABOUT BUSINESS UNIT
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.