Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
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Your role and responsibilities
The primary goal of the Resident Architect program is to assist the customer in aligning their employees, internal processes, and workflows with the Cloud Operating Model, paving the way for ongoing and sustainable success with the HashiCorp tool suite as part of the customer cloud transformation journey. Typical Resident Architect duties will include anything from assisting the customer with identifying the appropriate talent to support a particular HashiCorp tool, to building out a full managed service offering, to coordinating successful adoption and growth of that service across the business. An ideal candidate will have a successful track record in leading sustainable customer technical transformation, with a focus on people, processes, and workflows supporting that transformation. They will have proven the ability to become a trusted technical advisor to customer and business leaders in their pursuit of fully realizing the Cloud Operating Model as part of a larger cloud transformation effort. Additionally, the Senior RSA will be expected to be a technical leader and mentor on the time, helping to build the experience of their peers, as well as the greater HashiCorp community. In this role, you can expect to:
● Provide both general and specific mentorship on each step of the customer cloud transformation journey as it relates to the HashiCorp product suite specifically Vault. ● Assist customers in aligning people, processes, and workflows with the Cloud Operating Model.
● Contribute towards building a mutli-cloud adoption framework.
● Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
● Assist Enterprise CxOs in articulating the business value achieved in building the accurate cloud consumption model.
● Help increase developer velocity whilst satisfying the objectives of governance, risk & controls.
● Communicate the business value of the HashiCorp product suite to customer executives.
● Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive.
● Educate and advise customer users on how HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey.
● Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation.
● Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
● Confirmed experience designing and implementing technical systems and services.
● Deep understanding of DevOps processes and automation.
● Deep technical expertise in cloud and on-premise infrastructure management, application deployment and practical security methodology.
● Working proficiency with one or more of the tools in the HashiCorp product suite like Terraform and Vault.
● Familiarity with security and compliance requirements for shared services.
● The ability to work well in group environments and independently.
● A proven record of assisting with or driving cloud transformation at one or more organizations.
● Passion for thought leadership in areas including cloud operating model and organizational transformation, cloud operations, or Site Reliability Engineering (SRE).
● Experience handling cloud maturity and capability assessments, being responsible for the design and implementation of cloud governance and operational processes and developing cloud transformation roadmaps.
● Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale.
● The ability to speak to all levels of an organization, whether at a deep technical level or at executive level.
● The ability to explain complex technical topics in simple terms.
● Experience publishing technical documents or speaking publicly at technical conferences #LI-Remote
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.