Software Engineering Manager

The Billing team builds a robust, compliant, and efficient HashiCorp billing system, emphasizing architectural excellence, precise metering, transparent and comprehensive reporting to drive customer satisfaction and business success. As a high-impact, high-visibility, fully remote team, we are guided by the Tao of HashiCorp principles in our product development and collaboration. We closely collaborate with various cloud partners across the company, steadfastly adhering to our core values.

As a manager of this team, you will be responsible for leading delivery on strategic and business critical initiatives. You will partner with senior leadership and cross functional partners, in product management and design, in driving the right outcomes for the business. You will lead talented engineers with both frontend and backend expertise whose growth you will be responsible for.

What you'll do (responsibilities)

• Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems.
• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
• Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
• Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
• Navigate uncertainty by making data-driven decisions and providing clear direction to the team
• Collaborate with Sales and Finance team partners to build seamless system integrations
• Collaborate with product management to align on product strategy and translate that to engineering roadmap
• Collaborate with design partners to build products with delightful and valuable user experiences
• Plan, estimate, prioritize and delegate assignments to direct reports
• Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one's craft
• Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
• Translate vision to execution for key initiatives in partnership with senior leadership
• Engage on topics such as performance, security, compliance and user interactions in complex systems
• Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance
• This job can be performed from anywhere in the US

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 8+ years of software engineering experience
• 2+ years in a formal people management role
• Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
• Have led teams building SaaS offerings for enterprise customers
• Have expertise in one or more of the major public clouds: AWS, Azure, GCP
• Demonstrated ability to collaborate with Product and Design
• Developed engineering talent through career growth and performance management including senior engineers
• Have navigated cross-org relationships and have experience managing change
• Been a keen student of the art of leadership and management

Preferred technical and professional experience

• Have operated high scale SaaS offerings with a microservice architecture written in Golang
• Have built products for technical users
• Have experience with infrastructure-as-a-service
• Are familiar with usage based billing services
• Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
• Have engaged with senior leadership to define strategy and help drive clarity
• Demonstrated ability to collaborate cross functionally in remote, globally distributed team

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Client-provided location(s): Alice, TX

Job ID: IBM-53152

Employment Type: OTHER

Posted: 2025-08-23T18:47:42