SME - US Payroll and Tax Human Resource Operations

Your role and responsibilities

We are seeking a dynamic and experienced HR Outsourcing SME be part of our client's US Payroll and tax administration activities. The ideal candidate will 2-4 years of strong background in payroll and tax processes, with expertise in federal, FICA, state, and local taxes. They will support a lead a team of 15 associates responsible for ensuring compliance, accuracy, and timely delivery of payroll and tax services . This role will support a US client, shifts starting 0730pm onwards and work location is IBM's office in Manyata Tech Park, Bangalore.

Your primary responsibilities include:

• Help manager and team lead in Leading, manage, and mentor a team of payroll and tax professionals to deliver high-quality services to our client.

• Ensure all payroll and tax processes comply with federal, state, and local regulations, including federal, FICA, state, and local taxes.

• Oversee the accurate calculation and processing of payroll and taxes, including W-2 and W-2c corrections.

• Develop and maintain strong relationships with clients, particularly the client's Tax Associate, to understand their needs and provide timely, accurate responses to tax-related inquiries and requests.

• Collaborate with internal teams, such as IT and Quality Assurance, to ensure smooth operations and address any issues that arise.

• Stay updated on changes in tax laws and regulations, and implement necessary adjustments to payroll and tax processes.

• Monitor team performance, provide constructive feedback, and support professional development opportunities.

• Participate in periodic reviews and audits to ensure ongoing compliance and process efficiency.

• Contribute to the development and refinement of standard operating procedures and best practices for payroll and tax administration.

• You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

1. Bachelor's degree in HR, Accounting, Finance, Business Administration, or a related field.

2. Minimum of 2-4 years of experience in payroll and tax administration, with at least 2 years of core US payroll experience

3. Demonstrated expertise in federal, FICA, state, and local taxes, with a strong understanding of tax calculation and compliance requirements.

4. Proven experience in updating federal and/or state tax setup based on employee W-4 forms.

5. Familiarity with local tax setups, particularly in Ohio, Kentucky, and Pennsylvania.

6. Experience with W-2 and W-2c processing, including taxable YTD calculations and equity pay shadow processing.

7. Strong knowledge of ADP Tax and Garnishment services and experience in reconciliations.

8. Proficiency in Microsoft Office Suite, particularly Excel, and experience with payroll software systems.

Preferred technical and professional experience

• Proficient in MS Office applications.

• Excellent communication skills in English both oral and written.

• Self-directed and ambitious achiever, meeting targets effectively.

• Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Bangalore, India

Job ID: IBM-61491

Employment Type: OTHER

Posted: 2025-10-17T18:50:16