Site Reliability Engineering Professional
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
As a Senior Engineer (DevOps / SRE), you will be at the forefront of shaping our technological landscape, driving innovation in software delivery and operational excellence. This role allows you to directly impact our engineering practices, helping to ensure our critical systems operate smoothly and continuously improve. Your focus will primarily be on enhancing our internal products and infrastructure, working collaboratively with various teams.
- CI/CD Pipeline Management: Design, implement, and manage resilient, scalable, and stable CI/CD pipelines using tools like Tekton, GitLab CI, or GitHub Actions.
- Kubernetes Operations: Lead the management and optimization of software deployments on Kubernetes with Helm, ensuring efficient resource utilization, high availability, and fault tolerance.
- Observability Strategy: Develop and implement comprehensive observability solutions (logging, monitoring, alerting) for rapid root cause analysis and proactive issue resolution.
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SRE Principles: Drive the integration of Site Reliability Engineering (SRE) best practices throughout the software lifecycle, fostering a culture of reliability and operational excellence.
Required education
Bachelor's Degree
Required technical and professional expertise
To excel in this multifaceted role, we are seeking individuals who possess a robust foundation in software engineering coupled with a proven track record in building and maintaining resilient, high-performance systems.
- Kubernetes Expertise: Experience in Kubernetes, including deployment, management (Helm), troubleshooting, and designing for high availability and resilience.
- CI/CD Tooling: Experience with CI/CD tools, including Tekton, GitLab CI, or GitHub Actions, for building and releasing software.
- Observability Solutions: Experience implementing and managing comprehensive observability solutions (e.g., Prometheus, Grafana, Loki, SignalFx, Splunk) for system health and troubleshooting.
- Containerization: Good understanding of containerization technologies (e.g., Docker) and their strategic application in scalable environments.
- Programming Skills: Experience with modern languages like Java or Python, with the ability to understand and contribute to existing codebases for operational needs and automation.
Database Experience: Experience with database systems, particularly PostgreSQL (AWS Aurora), including operational management and troubleshooting.
Preferred technical and professional experience
Beyond the core requirements, candidates with the following experiences will be particularly well-suited to contribute to our advanced initiatives and evolving technological ecosystem.
- Cloud Platforms: Experience with major cloud platforms (e.g., IBM Cloud, AWS) and their services for cloud-native application deployment.
- Infrastructure as Code: Familiarity with infrastructure as code tools (e.g., Terraform, Ansible) for automating infrastructure.
Network & Security: Strong understanding of network fundamentals, security best practices, and compliance in a cloud-native environment.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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