Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's
challenges into solutions.
Seeking new possibilities and always staying curious? We are a team dedicated to
creating the world's leading AI-powered, cloud-native software solutions for our
customers. Our renowned legacy creates endless global opportunities for our IBMers,
so the door is always open for those who want to grow their career.
Your role and responsibilities
As a Site Reliability Engineer, you will specialize in ensuring the reliability and resiliency of our systems. Bringing a unique blend of knowledge and skills in both software and platform systems, you will play a key role in analysing business needs, identifying and solving problems, designing and building automation tooling, designing and implementing monitoring solutions, deploying and managing production changes, and maintaining well-engineered information systems and ecosystems.
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- Write correct and clean software programming code, consistently following stated best practices.
- Maintain a global (worldwide) anycast network in Infrastructure as Code (IaC). Must be responsible for global routing, including maintaining appropriate peering and IX (Internet Exchange) relationships. Responsible for maintaining appropriate BGP policies to constrain route advertisements as necessary to maintain network latency.
- Be responsible for codebase development, including working in other areas of the codebase.
- Participate in problem solving in an outage or escalated situation, Severity 1through Severity 3 (SEV1-3).
- Participate in the postmortem process to identify root causes.
- Provide on-call support for their area including multiple systems.
- Develop small-to-medium features from technical design through completion
- Anticipate and incorporate interruptions (incident response, bug squashing) and remain on track with project plans.
- Follow standard SRE process maintaining SLOs, SLI, and so on. Reduce toil where possible, increase reliability in our systems and networks.
- Responsible for maintaining physical (metal) infrastructure in multiple data centres worldwide. Also responsible for maintaining "cloud" infrastructure as Infrastructure as Code (IaC). Cloud infrastructure must be maintained via Terraform or other similar technologies. Including any network attachments.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Proficient in writing clean code following best practices.
- Experience with Infrastructure as Code (IaC).
- Working knowledge of BGP and global routing policies.
- Familiarity with Internet Exchange peering and related practices.
- Experience maintaining network infrastructure across global data centers.
- Ability to provide on-call support and respond to high priority incidents.
- Experience with incident response, including root cause analysis and postmortem processes.
- Ability to develop and complete small-to-medium technical features.
Preferred technical and professional experience
- Experience using Terraform or equivalent tools for cloud infrastructure management.
- Solid understanding of cloud network architectures and network attachments.
- Strong collaboration and debugging skills in large, distributed systems.
- Experience in cross-functional codebases beyond networking (e.g., application or platform layers).
- Ability to balance interruptions (e.g., incidents, bugs) while delivering project work.
- Prior experience working in an SRE or DevOps environment. Exposure to observability practices (monitoring, alerting, metrics collection).
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.