Site Reliability Engineer II

Your role and responsibilities

The HashiCorp Observability team is responsible for providing HashiCorp engineers with observability tooling and capabilities using a software engineering-based approach. Our focus is on making it easy for HashiCorp engineers to understand the state of production in HashiCorp Cloud Platform, while at the same time providing context and control over things like cloud and SaaS costs.

The team involves a mixture of both infrastructure engineering/product engineering practices and more SRE-like engagements with engineering teams who are using observability tooling. There will also be some emphasis on addressing vendor costs as it relates to supporting developers in their observability needs. The team will consult and collaborate with the other Infrastructure teams who are focused on developer tooling and platforms when there are opportunities to achieve objectives around better observability or on tooling value optimization.

We are seeking a mid-level engineer to join the Observability team! This engineering role is part of a high performing team who values strong collaboration. We are responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to excel at collaboration, have product-focused mindsets, and be comfortable iterating in an agile manner towards solutions.

What you'll do (responsibilities)

• Be responsible for and drive operational excellence through observability tooling and best practices
• Build technical skills and relationships within a team of engineers and SREs
• Make understanding our operational posture and resolving incidents easier for multiple engineering teams and product systems
• Participate in crucial decision-making related to various observability tools and services, including build vs. buy
• Deliver elegant, user-focused solutions that address the observability and cloud cost challenges we face in our cloud product

Required education

Bachelor's Degree

Required technical and professional expertise

• Professional backend software development experience in cloud environments
• You have experience operating AWS, Azure, or Google Cloud infrastructure.
• Enjoy working on a variety of scopes spanning software engineering, operations, and SRE
• Worked with SaaS or another type of managed software offering
• You are an expert collaborator and are able to effectively communicate across diverse teams and partners
• You have a customer-centric attitude and willingness to enthusiastically support the engineering teams to help HashiCorp continue to deliver great products and services

Preferred technical and professional experience

• Interested or experienced in observability practices and how that can enable teams
• Worked to operationalize complex software at scale
• Worked on infrastructure/SRE teams in customer-centric and agile organizations with empathy and compassion
• A passion for automation, optimization, reliability, and operational maturity.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

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ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

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IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Bangalore, India

Job ID: IBM-52612

Employment Type: OTHER

Posted: 2025-08-27T18:57:12