Site Realibility Engineer

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As an Entry-Level Site Reliability Engineer (SRE) on our Austin Development Lab Engineering Team, you will join a team dedicated to ensuring the reliability, scalability, and performance of IBM systems and infrastructure. This plays a critical role in advancing critical IBM Power System development initiatives, gaining hands-on experience with both physical hardware and software environments.

Your responsibilities will include, but not limited to:

• Assisting in the setup, configuration, and maintenance of IBM Power servers and related infrastructure.
• Performing hands-on tasks in the lab, including racking, cabling, hardware troubleshooting, and physical system configuration.
• Supporting software-related reliability initiatives such as automation, monitoring, performance tuning, and system optimization.
• Participating in incident response, diagnostics, and root-cause analysis for both hardware and software issues.
• Collaborating with cross-functional teams to ensure smooth integration between physical systems and application environments.
• Supporting projects related to lab analytics-gathering, analyzing, and interpreting data to help guide better business and operational decisions.
• Contributing to the deployment, scaling, and ongoing maintenance of production and test systems.
• Writing clear, concise documentation for processes, configurations, and troubleshooting steps.
• Learning and applying best practices in systems reliability, observability, and infrastructure operations.

You will be expected to grow into a well-rounded SRE capable of tackling challenges in both the physical data center like environment and the software layer that powers our services. Mentorship and hands-on training will be provided to help you develop the skills to excel in both domains.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• To be successful in this role, the candidate must be hands-on, proactive, talented at problem solving, have the attitude to challenge the norm and have a strong desire to learn and work towards perfection.
• Passion for eliminating repetitive manual processes using automation.
• Strong attention to detail and excellent analytical capabilities.
• Excellent troubleshooting, problem solving, and debugging skills.
• Proficiency in programming concepts and frameworks.
• Proficiency in scripting/coding for automation using Python, shell scripting (bash, etc), Ansible, and related tools and languages.
• Familiarity with server operations, virtualization, and related infrastructure concepts.
• Fundamental understanding of computer networks.
• Fundamental understanding of data science/analytics framework.
• An automation mindset, wherever possible, you should use scripting and automation.
• Ability to work independently and as part of a team to achieve the SRE agenda
• Complete project work, both supervised and unsupervised
• Ability to effectively prirortize adn execute tasks in high-pressume enviornment.
• Good Written, oral, and interperonal communication skills.

Preferred technical and professional experience

• Fundamental understanding of Linux/Unix systems is a plus.
• Fundamental knowledge of Red Hat OpenShift and Kubernetes is a plus
• Automation/Scripting: In-depth experience with Ansible, Python, Terraform, and CI/CD tools is a plus, but a fundamental understanding is a must.
• Hands-on experience crafting alerts and dashboards using Python or any other language.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Client-provided location(s): Austin, TX

Job ID: IBM-52140

Employment Type: OTHER

Posted: 2025-08-13T18:52:45