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Senior UX Designer

Today New York, NY

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Your role and responsibilities

As a UX designer passionate about designing the experiences and structural foundations for products, services, and systems. You are experienced at communicating design needs and advocating for users when working with colleagues to successfully weigh customer outcomes and business impact. You are a problem-solver with strong work ethic and self-motivation who brings an ownership mindset and clear point of view to your work. This position will give you the opportunity to demonstrate strategic leadership, technical curiosity, and tenacity.

Responsibilities:

Design

  • Applying a solid foundation in typography, layout, and design as well as knowledge of human-centered design best practices.
  • Interpreting research insights to define user experience goals and design principles that are conscious of user needs, context, and accessibility.
  • Designing pathways of navigation through an experience, demonstrating understanding of content, functions, information, and relationships within the system.
  • Designing wireframes, interactive prototypes, specifications, interaction patterns, and other artifacts.
  • Crafting beautiful user experiences that support product business goals, effectively managing design resources and prioritizing tasks when needed.

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Cross-functional collaboration and alignment

  • Collaborating with cross-disciplinary teams of product managers, engineers, and designers in an agile environment to define strategies and lead the creation of best-in-class design patterns.
  • Cultivating a healthy, collaborative, and trusting team culture where you are comfortable giving and receiving feedback and asking for direction when needed.
  • Work independently, with a strong sense of responsibility and commitment to teamwork.
  • Work in an agile environment with dynamic schedules and priorities.
  • Demonstrate a volunteer spirit with a 'we succeed as a team' attitude.
  • Use excellent verbal and written communication skills.

Leadership

Scoping workload and planning for timely delivery of design projects, working with multiple stakeholders to recognize opportunities to improve team processes and use of time and resources.

  • Defining and implementing strategies to accomplish the design vision and mission and communicating across the organization.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

  • 6 yrs experience in solving complex user problems using design thinking strategies.
  • 6 yrs experience in collaborating with UX researchers and translating insights from into appropriate product features that are accessible and put the customer at the centre.
  • 6 yrs experience building user interface mockups (low- and high- fidelity), patterns, mockups, storyboards, interactive prototypes, and development-ready specifications.
  • Portfolio of previous work must be submitted as part your application incorporating UI designs and/or sketches that demonstrate an understanding of design best practices across different platforms and devices.
  • Understand modern design thinking and design trends (including responsiveness and accessibility).
  • Understand different industries to better gauge how design issues and users can differ across them.

Preferred technical and professional experience

  • Experience influencing multidisciplinary teams, communicating design needs, and accurately scoping your team's work to drive action towards business goals.
  • Excellent listening, written, and verbal communication skills as well as storytelling and documentation skills.
  • Strong organizational skills and attention to detail.
  • Analytical, creative, and strategic thinker who can develop innovative solutions to business problems

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.

Client-provided location(s): New York, NY
Job ID: IBM-58741
Employment Type: OTHER
Posted: 2025-09-13T18:44:55

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion

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