Senior Product Designer

Introduction

At IBM, you will have the opportunity to:

• Work on innovative projects that make a real impact.
• Thrive in a collaborative and inclusive work environment.
• Pursue continuous learning and professional development through global programs and mentorship.

We are seeking an experienced Senior Product Designer to join our design team within IBM Consulting Thailand. In this role, you will play a key part in shaping user-centered design solutions, collaborating closely with cross-functional teams and clients to drive strategic design decisions and deliver seamless end-to-end experiences across digital platforms. You will work through hands-on design and mentoring others in an agile, high-impact environment.

Your role and responsibilities

As a Senior Product Designer, you will:

• Lead small to medium-sized design teams through the end-to-end design process-from user research and ideation to prototyping, validation, and final delivery-ensuring a user-centered approach throughout.
• Collaborate with business analysts, project managers, developers, architects, and key client stakeholders to define requirements, prioritize features, and craft intuitive, engaging user experiences.
• Facilitate design thinking workshops, usability testing sessions, and sprint-based collaboration with clients and internal teams.
• Develop comprehensive UI/UX and service design strategies aligned with client business goals and user needs.
• Translate business requirements into high-quality design solutions including wireframes, high-fidelity designs, flow diagrams, storyboards, site maps, and prototypes that clearly communicate the design intent to clients and users.
• Mentor junior designers, provide constructive critique, and foster a culture of creativity, collaboration, and innovation within the team.
• Contribute to business development efforts, proposal writing, and storytelling alongside design leadership to support go-to-market initiatives.

Required education

Bachelor's Degree

Required technical and professional expertise

• 5+ years of experience in UX/UI design, with a strong portfolio demonstrating excellence in product and service design.
• Proficiency in Figma, Adobe Creative Suite, and prototyping tools.
• Advanced skills in user research and analysis, including persona creation, journey mapping, service blueprinting, wireframing, prototyping, and usability testing.
• Excellent communication skills with the ability to clearly present and defend design decisions to clients and stakeholders.
• Fluency in both English and Thai-spoken and written.
• Bachelor's or Master's degree in design-related field, such as Communication Design, Service Design, Interaction Design, or similar.

Preferred technical and professional experience

• Familiarity with design systems and component libraries, including token-based development.
• Understanding of design-to-code principles to support smooth handover to development teams.
• Motion design or animation skills (e.g., After Effects, Premiere) are a plus.

Note: Applicants must be legally eligible to work in Thailand and reside locally during employment.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.