Senior Information Architect/Content Strategist

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

The Senior Information Architect, is a key player in improving the IBM.com global website experience. This role involves collaborating on IA and content strategy efforts with a team of information architects, content strategists, taxonomists, and product owners. You'll work with a team that plays a crucial role in enhancing the organization and effectiveness of IBM.com and the underlying systems that connect it.

If you're excited about improving user-centered digital experiences, have experience in developing and implementing enterprise IA strategies and enjoy collaborating with a global team, we'd love to hear from you. Join us in shaping the future of our digital landscape!

• Collaborate with content managers, web strategists, researchers, and UX designers to inform site mapping and content hierarchy for pages and sites and refine content organization, ensuring alignment with overarching strategic content initiatives and standards.
• Lead and review qualitative and quantitative content audits, gap analyses, analytics research and competitive assessments.
• Collaborate on the research, development and implementation of strategies to enhance site-wide information architecture, ensuring cohesive and intuitive navigation across all digital touchpoints.
• Engage with product owners, senior stakeholders, and cross-functional teams to resolve quality-related issues and align macro-IA strategies with business objectives, driving consistent and effective outcomes.
• Document information architecture guidelines, standards, and best practices, continuously evolving site-wide guidelines to maintain optimal performance.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Bachelor's Degree in Information Science, Content Strategy, User Experience (UX) Design, Information Architecture or a similar field.
• Experience as an Information Architect, Content Strategist or similar role.
• Proven track record in developing and implementing modern Content Strategy and Information Architecture strategies, including the use of breadcrumbs, building sitemaps, and page-level content hierarchies and page tables.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication skills, with the ability to translate complex requirements into clear and actionable solutions.
• Experience working on multiple projects simultaneously, according to an agreed upon brief and delivering solutions that meet project needs, timeframe.

Preferred technical and professional experience

• Experience with Adobe Experience Manager (AEM).
• Experience with creating and implementing taxonomies and metadata standards.
• Deep understanding of website technologies, content management systems, and development methodologies.
• Sophisticated understanding of web quality standards and best practices.
• Demonstrated ability to collaborate with cross-functional teams, including information architects, content strategists, researchers, and UX designers, to refine content organization and information architecture.

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Austin, TX

Job ID: IBM-61016

Employment Type: OTHER

Posted: 2025-10-10T18:50:25