Security Technical Operations Lead

• Manage and lead the governance of security operations services to support client maintaining a robust security posture
• Act as escalation point for client related to any matter on managed security services
• Establish key security performance indicators that ensure proper service delivery and continuous service improvements
• Ensure that the Cyber Security team is on top of the day-to-day security platform management, monitoring, detection, analyses, and response to threat indicators, malicious activities from security systems and intelligence
• Ensure security detection, protection, response, and recovery standards, processes and procedures are up to date, maintained and followed
• Liaise with other teams (internal and external) to ensure threat indicators are rated by severity and responded to in a manner consistent with the threat
• Define, measure and produce aggregated performance metrics and progress report across all functions of cybersecurity services delivered to client
• Ensure that the Cybersecurity operations team is constantly equipped with the necessary security advice, guidance, and technical expertise resulting in outstanding service delivery

Please note - due to the nature of the role you will be required to be on client site full time, in addition you must be an Australian Citizen

Required education

Associate's Degree/College Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Previous client delivery experience within security operations environment
• Experience in large scale IT security operations practices with proven understanding of IT technologies and current threat landscape
• Excellent analytical and problem-solving skills, with the ability to prioritise and manage multiple complex projects simultaneously
• A thorough understanding of customer service-related performance metrics
• Experience in crisis management
• Understanding of regulatory frameworks such as AESCSF, SOCI Ac
• Technical experience on network security, Firewalls, IPS, Proxies, PAM Platforms, Endpoint security (AV/EDR), SIEM, Email security
• Security certifications such as:
  • CISSP: Certified Information Systems Security Professional
    • CISM: Certified Information Security Manager
  • GSNA: GIAC Systems and Network Auditor: AUD507: Auditing Networks, Perimeters, and Systems
  • GSLC: GIAC Security Leadership Certification: MGT512: SANS Security Leadership Essentials For Managers with Knowledge Compression
• Exposure to Operational Technology (OT) / Industrial Control Systems (ICS) is preferred
• Energy/Utilities experience is desirable.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.