Scrum Master

Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are seeking a proactive and collaborative Scrum Master with up to 4 years of experience to support a single agile development team in a fast-paced enterprise environment. This role is ideal for someone who has a solid understanding of Scrum principles and is eager to grow their facilitation and coaching skills while helping a team deliver high-quality software.

You will be responsible for guiding the team through core Scrum ceremonies, supporting backlog refinement, and helping remove blockers to ensure smooth sprint execution. You will work closely with the Product Owner and development team to foster a culture of collaboration, transparency, and continuous improvement.

Key Responsibilities:

• Facilitate all core Scrum ceremonies: Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Support the Product Owner in maintaining a well-groomed and prioritized backlog.
• Track sprint progress using Jira, ensuring visibility into team performance and delivery.
• Identify and help remove impediments that affect the team's ability to meet sprint goals.
• Promote agile values and principles, encouraging team ownership and accountability.
• Foster a culture of continuous improvement by facilitating regular feedback loops and process enhancements.
• Communicate effectively with stakeholders to ensure alignment on sprint goals and delivery expectations.

1. Scrum Master or Agile Facilitator
2. Solid understanding of Scrum framework and agile delivery practices
3. Experience using Jira (or similar tools) for backlog and sprint management
4. Strong communication and interpersonal skills to support team collaboration and stakeholder engagement
5. Availability during Eastern Time business hours until at least 3-4 PM

• Exposure to agile metrics such as velocity and burndown charts
• Interest in agile coaching and team development
• Familiarity with technical environments (e.g., Java, ETL, AWS, Postgres)
• Ability to foster a positive team culture and resolve minor conflicts constructively
• Commitment to transparency and maintaining clear documentation of sprint goals, user stories, and team progress
• Basic understanding of software development processes and team dynamics