SAP Functional Consultant - Order to Cash (SD)

At IBM's Client Innovation Centre (CIC) in Halifax Nova Scotia, we combine deep business insights with industry-leading technology to deliver innovation to our clients. We're proud to be one of IBM's highest-performing delivery centres worldwide, with a strong focus on employee growth, skill development, and collaboration.

We are seeking an experienced SAP SD Functional Consultant with specialized expertise in Order-to-Cash (OTC) processes within S/4HANA environments. In this role, you will work with our clients to design, implement, and support SAP Sales and Distribution solutions that drive operational efficiency and business success.

• Partner with business users to gather, document, and analyze requirements for OTC processes.
• Configure SAP SD modules to support order management, pricing, billing, and delivery processes.
• Ensure seamless integration of OTC with other SAP modules such as MM, FI, and WM.
• Design and deliver functional specifications for interfaces, enhancements, forms, and reports.
• Coordinate with integration teams.
• Utilize S/4HANA and Fiori apps to improve user experience and streamline OTC workflows.
• Conduct system testing (unit, integration, and UAT) and support defect resolution.
• Collaborate with technical teams to address issues.
• Provide functional support for SAP Retail projects, leveraging industry-specific knowledge.
• Act as a trusted advisor to the client, ensuring delivered solutions meet business objectives.

Required education

Bachelor's Degree

Preferred education

Associate's Degree/College Diploma

Required technical and professional expertise

• 6-10 years of experience in SAP HANA OTC with strong expertise in SAP OTC configuration and integration with other SAP modules.
• Proven experience in interfaces, enhancements, forms, and reports specific to the OTC process.
• Working knowledge of S/4HANA and Fiori apps related to OTC.
• Experience in integrating OTC with tools such as EDI / GSX / WMI / C4 / WebSphere using SAP IDocs.
• Strong expertise in IDoc processes and batch job management.
• Ability to gather requirements, perform analysis, and deliver appropriate functional solutions for business processes.
• Excellent communication and interpersonal skills to collaborate effectively with business users.
• Experience in SAP Retail projects and retail domain knowledge (preferred).
• Basic knowledge of ABAP and debugging skills (advantageous).
• Familiarity with SAP AFS / FMS (desirable).
• Strong team player with the ability to work effectively with coworkers and internal customers.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Client-provided location(s): Dartmouth, Canada

Job ID: IBM-64642

Employment Type: OTHER

Posted: 2025-10-17T18:50:16