Salesforce Veeva Solution Architect (Commercial Cloud)

Key responsibilities:

- Partner with IBM account teams and clients to understand their mission, business processes, and technical requirements
- Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs.
- Design scalable Veeva Vault PromoMats solutions aligned with business needs, regulatory requirements (e.g., 21 CFR Part 11) and Veeva best practices.
- Lead the full lifecycle of promotional material management, including submission intake, MLR/PRC reviews, approvals, expirations, and re-approvals.
- Architect integrations between Veeva Vault and enterprise systems (e.g., CRM, RIM, MedComms, DAM) using APIs and middleware.
- Configure lifecycles, workflows, document types, security roles, and metadata models across multiple Vaults.
- Define technical roadmaps, evaluate new Vault releases, and lead the adoption of new features.
- Lead document/data migrations and maintain environment parity across SBX, Test, and Production Vaults.
- Translate business needs into technical specifications, collaborating with stakeholders and development teams.
- Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions.
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Veeva-centric solutions where appropriate.
- Stay current with the latest Veeva product releases, certifications, and industry trends.
- Potentially mentor and guide junior technical resources.
- Grow the capabilities of the team, develop best practices and accelerators.

This role can be performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

- 5+ years of hands-on experience with Veeva Vault, including PromoMats, MedComms, Modular Content, DAM, and Claims modules, with at least two end-to-end PromoMats implementations.
- In-depth knowledge of life sciences regulatory frameworks (e.g., GxP, 21 CFR Part 11), MLR processes, and experience supporting compliant document/data migrations
- Must have a proven track record meeting with senior management and executives as the subject-matter expert.
- Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
- Strong understanding of cloud computing concepts and experience with at least one major cloud platform (e.g., AWS, Azure, Google Cloud).
- Excellent communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and effectively.
- Prior Consulting experience
- Ability to work independently and as part of a dispersed team.
- Experience working with or selling to Healthcare & Life Sciences clients.
- Veeva Certifications: Vault Platform Administrator, Vault CRM Administrator, or equivalent.

Preferred technical and professional experience

- Self-starter that can lead colleagues and customers through complexity to get results.
- Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com FTP, and Batch CSV integrations, and data migrations.
- Experience with other relevant technologies and integration patterns such as Salesforce and IQVIA.
- Familiarity with healthcare-specific compliance and security requirements like GxP and HIPAA.
- Experience with Agile methodologies.
- Bachelor's degree in computer science, engineering, or a related field.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.