Salesforce Veeva Consultant (PromoMats)

Key responsibilities:

- Optimizes the use of Veeva Vault PromoMats.
- Implement client's E2E content supply chain operating model.
- Lead business process discovery and application design workshops.
- Translate complex client process requirements into a workable solution design.
- Create process documentation and project deliverables such as functional and technical requirements documentation.
- Provide subject matter expertise in Veeva's Commercial Content applications and defining how they fit into clients' software ecosystems.
- Collaborate with IBM account teams and clients to understand their mission, business processes to develop unstructured requirements into quality requirements and translate business requirements to IT terms.
- Use data analysis tools to gather insights and support decision-making.
- Lead requirement discovery sessions and workshops with clients to refine requirements and validate solution designs.
- Extend/enhance usage of PromoMats capabilities with client to enhance business performance and compliance consistently across enterprise.
- Provide expertise on Veeva best practices, architecture patterns, and integration strategies.
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Veeva-centric solutions where appropriate.
- Respond to business process and requirement sections of Request for Proposals (RFPs) and other procurement documents.
- Stay current with the latest Veeva product releases, certifications, and industry trends.
- Potentially mentor and guide junior resources.
- Grow the capabilities of the team, develop best practices and accelerators.

This role can be performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

- Must have a proven track record meeting with senior management and executives as the subject-matter expert.
- Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
- Experience implementing Veeva PromoMats for Healthcare & Life Science customers (pharma, medical device, consumer health, etc).
- Expertise with Claims, DAM (Digital Asset Management), Modular Content, MLR review.
- Experience with regulated content management systems such as Veeva Vault, Documentum, Vodori, etc.
- Experience working with a DAM tool such as Aprimo, Adobe, Bynder, etc.
- Experience working with a CRM tool such as Veeva CRM, Salesforce.
- Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners.
- Proven ability to work independently in a dynamic, fast-paced, and distributed environment.
- Excellent communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and effectively.
- Prior consulting experience.
- Ability to work independently and as part of a dispersed team.
- Veeva Certifications: Vault Platform Administrator, Vault CRM Administrator, or equivalent.

Preferred technical and professional experience

- Self-starter that can lead colleagues and customers through complexity to get results.
- Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP).
- Project management certification.
- Experience with Agile methodologies.
- Bachelor's degree in Computer Science, Engineering, or a related field.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.