Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
Jobrole definition:
QA Test Developers for Global Logistics Systems perform a variety of responsibilities including installing, troubleshooting, operating, testing, planning and configuring complex information systems, products or systems/components. Services also include the integrating and testing of hardware/software solutions. The job holder is being involved in the management of live production systems and testing environment performing systems level configuration, as well as analyzing business requirements to define, maintain and enhance applications/systems.
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As required, the jobholder develops test cases and scenarios, executes test scenarios, and validates test results with IBM and/or externally with customers, working within established processes and procedures.
Technical Specialists will be involved in new or complex designs, layouts, products, devices, components, methods or procedures as they assist with the improvement of technical procedures and/or business processes within area of technical specialty to enhance client's technical operation, offering technical assistance to management and team members.
Responsibilities:
The positionholder is responsible for supporting the logistics processes and procedures by maintaining the systems' availability, performance, and keeping the applications updated to fulfil all existing and any newly risen business need.
Tasks:
On the operations area, the following tasks are allocated:
- Supporting all European Global Logistics Systems and End-users
- Working closely together with the Development Team
- Taking major part of problem resolution by actual resolving or by ticket opening
- Playing an interface between the end users / first level support and the Development Team
- Having an overall very good knowledge of the systems and keeping it up-to-date
- Actively participating in the knowledge sharing with the local SLS Team
Additionally, the following tasks are allocated:
- Supports business transformation projects and initiatives
- Takes an active role in the application development by
- o Proposing new changes (user stories)
- o Working together with the developers on the solution (external design)
- o Conducting the tests - incuding delegation and coordination if needed and participating in the deployments
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
Requirements:
- • High School Degree (GED) is a must
- • BA is preferred
- • 2 Years of experience as a Business Analyst / Second Level support / similar position
- • Very good english, both verbally and in writing
Soft skill Requirements:
- • Good communication skills
- • Ability to articulate and compare alternative approaches
- • Negotiation with specified objectives with client / application / business team
- • Working on professional level projects with guidance from more experienced individuals
Preferred technical and professional experience
- BA degree is preferred
- 2 Years of experience as QA Test Developer / Business Analyst / Second Level support / similar position
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.