Project Manager - Complex Programs

Introduction

At IBM, work is more than a job - it is a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you have never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let us talk.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Program management leading teams who are focused on HCAM for the Client Innovation Centeres

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

1. Professional and Technical Expertise: Demonstrated proficiency in project management methodologies, agile frameworks, and resource allocation strategies. A deep understanding of staffing roles, visa resources, and immigration processes is essential for seamless client engagement in the US and Canada.
2. Client Management: Proven track record of building and maintaining strong relationships with clients, ensuring their satisfaction and driving long-term partnerships. Experience working with diverse client segments, including current CIC clients and their deliver leadership, is highly valuable.
3. Staffing and Resource Allocation: Expertise in identifying, assessing, and allocating talent from various sources, including onsite, offshore, and nearshore centers. Proficiency in managing visa applications, ensuring compliance with immigration regulations, and expediting the hiring process.
4. Risk Management and Compliance: Strong understanding of risk management principles and regulatory requirements related to staffing and immigration. Ability to develop and implement risk mitigation strategies to ensure operational stability and adherence to legal obligations.
5. Communication and Collaboration: Superior interpersonal skills, enabling effective communication with clients, internal teams, and external stakeholders. Experience leading cross-functional teams and fostering a culture of collaboration and knowledge sharing.
6. Leadership and Mentoring: Proven ability to lead, motivate, and develop team members, promoting continuous learning and career growth. Experience in training and coaching junior staff in project management best practices and talent acquisition strategies.
7. CIC Transformation: Demonstrated experience in building and scaling Client Innovation Centers (CICs), transforming domestic delivery centers, and managing large-scale global programs. Proven track record of delivering measurable business outcomes, strengthening client trust, and creating high-performing global teams.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Paramus, NJ

Job ID: IBM-66571

Employment Type: OTHER

Posted: 2025-10-20T18:44:17